Project Delivery Manager

The Project Delivery Manager is responsible, both directly and indirectly, for the company’s day-to-day implementation of ongoing client projects and oversees client relationship and support post launch.

Responsibilities

• Serves as the main point of contact between all internal value-add functions across departments

• Onboards low to medium complexity delivery projects

• Leads regular project discussions with client and study teams to review project plans, risks, actions, issues, and decisions to drive projects to completion

• Collaborates with lead and manager to determine success strategies for onboarding and supporting studies

• Demonstrates a general understanding of GP products

• Able to manage multiple priorities simultaneously

• Proactively identifies client needs and develop, articulate, and drive towards appropriate solutions

• Demonstrates flawless execution of best practices during and post implementation

• Fosters client relationships post launch of new client projects

• Ensures study documentation is complete, current, and stored appropriately

• Effectively applies Greenphire’s best practices and deliver according to internal and external success criteria

• Demonstrates flawless execution of business strategies for implementation

• Possess the ability to troubleshoot, diagnose, and correct pre and postproduction issues.

• Participates in the development of new features and functionality that may be requested by clients

• Coordinates internal and external/vendor resources

• Provides recurring project status reporting and ensure proper escalation

• Performs other duties, assignments, and/or special projects as time or circumstances necessitate

• Travels for client meetings and trainings as needed

Qualifications

• Bachelor’s Degree or equivalent work experience preferred

• Relevant project management experience and/or training

• Project management experience and strong organizational and time management skills in a dynamic and fast-paced environment

• Demonstrated analytical, creative problem solving and communication skills

• Proficiency in Microsoft Office suite and experience with a Project Management Information System (PMIS)

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