Project Coordinator (Mandarin Bi-lingual)

We are looking for a proactive, detail-oriented, and Mandarin Bi-Lingual Project  Coordinator to join our team! Our ideal thrives working with minimal directions and is passionate about finding problems, solving them, and not fazed by change. The mission of this role is to provide efficient WOW service by connecting our internal and external teams to deliver Zenlayer’s products and solutions to our customers.

About Zenlayer

Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.

Duties & Responsibilities:

Proactively coordinate and manage day-to-day project operation activities.

Ensure customer project on-time delivery “emphasize satisfactory” and timelines.

Monitor, control and manage project operations to meet client’s expectations. 

Fulfill projects by coordinating meetings, resources, equipment, and information.

Identify problems in the operations process and resolve them in a quick and prompt manner.

Liaise between departments to ensure smooth operations delivery.

Build and maintain strong vendor relationships through regular meetings and communications.

Required Qualifications:

Bilingual in Mandarin Chinese is a must

2+ years client facing working experience.

College graduate in business or related fields

Strong business acumen and desire to take initiative.

Ability to navigate complexity and thrive in a start-up, fast-paced, and changing environment using strong judgment and decision-making skills in different time zones.

Exceptional verbal, written, and presentation skills.

Well organized, detail oriented and responsible

Familiar with Office 365 Suite (including Excel, Word, PowerPoint, Outlook)

Preferred Qualifications:

Experience in related industry, such as telecommunications, cloud computing, or information technology.

Experience working in a fast-paced, multi-national company.

Passionate about technology, networking, problem solving and the willingness to learn.

Experience using Project Management tools like Confluence, Jira, Monday.com, Salesforce.

Additional Information: 

Work Location: Diamond Bar, CA 

Job Type: Regular 

Benefit Eligibility: Yes 

Salary: Compensation package will be commensurate with experience. 

Zenlayer offers a competitive compensation package, including health, dental and vision insurance, paid holidays, vacation, personal and sick days, 401(k) plan, wellness benefits, etc.