Project Administration Coordinator - Work from Home

Join a fast‑growing technology provider delivering innovative solutions to the construction industry. In this role, you’ll support multiple active projects by managing documentation, coordinating with suppliers, maintaining accurate records, and ensuring smooth administrative processes throughout the delivery lifecycle. If you’re highly organised, proactive, and comfortable working across structured systems, this is an excellent opportunity to contribute to a dynamic and collaborative project delivery team.

Position Outline

This role provides essential administrative support across multiple active projects. It focuses on maintaining accurate records, coordinating documentation, and assisting with reporting. The position requires proactive communication with suppliers, subcontractors, and internal teams. It also supports quality processes, issue escalation, and audit readiness. Overall, this role suits someone organised, detail‑focused, and confident working within structured workflows.

Key Responsibilities

Project Administration & Coordination

• Support all aspects of project administration across multiple active projects.
• Maintain accurate and up-to-date project records throughout the delivery lifecycle.
• Support document processing and system updates in line with delivery requirements.
• Assist the delivery team with general administrative tasks as required.
• Assist with filling administrative gaps within the delivery function as needed.
• Perform other role-specific duties as they arise.

Reporting & Information Management

• Use reports and dashboards to produce, collate, and distribute information required by delivery and project teams.
• Maintain records of relevant project information using Jira and associated systems.
• Ensure all client and contractor communications are accurately recorded and auditable.
• Initiate actions and prepare basic reporting to help maintain or improve service delivery levels.
• Support audit readiness by ensuring documentation and communication trails are complete and accurate.

Stakeholder & Supplier Engagement

• Engage with suppliers and subcontractors in a timely, professional, and proactive manner.
• Maintain clear and professional communication with external parties via phone and email.
• Follow up on outstanding information or documentation as requested by the delivery team.

Process Management & Quality Compliance

• Proactively claim and manage assigned tasks within the CRM and task‑management systems.
• Understand and follow defined quality standards, procedures, and delivery processes.
• Identify and escalate issues, delays, or risks to the project delivery team in a timely manner.
• Assist with the implementation of agreed remedies and preventative measures.
• Work proactively toward delivery team KPIs and performance targets.

Requirements:
• Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related discipline is preferred.
• Previous experience in an administrative or support role, ideally within construction, engineering, technology, or a related industry.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Accurate IT skills and confidence working with structured systems and workflows.
• Working knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Experience using CRM systems and task or ticket-management platforms (e.g. Jira) is desirable.
• Good written and verbal communication skills, with confidence engaging suppliers and subcontractors.
• Ability to process work efficiently while maintaining attention to detail.
• Ability to follow defined processes, quality standards, and escalation pathways.
• Ability to work both independently and collaboratively within a team environment.
• Prior exposure to construction terminology or documentation is advantageous but not essential.
• Must be willing to work on the night shift, 12:00 am to 09:00 am PHT.

Benefits:
Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work setup – Work from home
• Shift – Monday to Friday; weekends off.
• HMO with 1 free dependent and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable.

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/