Programmer Analyst

Xpera Risk Mitigation & Investigation (Xpera) is Canada’s premier national provider of risk mitigation services. Our comprehensive offerings empower clients to enhance business performance and maintain operational continuity by equipping them with the expertise and tools necessary to manage risks at all levels. Our innovative solutions encompass investigations, labour dispute management, evacuation support, emergency security, and emergency staffing. With these solutions, we collaborate with our clients as a proactive partner, poised to assist them in addressing current crises or developing strategies to mitigate potential future risks. More information about Xpera can be found at xpera.ca.

We serve a diverse population across Canada and beyond. We strive to reflect that diversity within our workforce and ensure that every employee can be their authentic self. Adventurous, respectful, determined: We lead with ‘yes’, trust in our shared expertise, embrace innovation while holding each other accountable to our shared vision.

Reporting to the Director, Application Solutions, you will work in a team environment to build, enhance, and maintain software systems that support Xpera business divisions and clients. You will interact directly with users to determine and refine requirements and works both alone and in teams to deliver solutions to those requirements in alignment with Xpera best practices.  Development of new systems and features, coupled with on-going maintenance of existing systems provides the Programmer Analyst with end-to-end visibility and responsibility through the entire application lifecycle.

What You Will Do:

Deliver prompt and professional responses to user requests and communicate effectively to ensure solutions deliver tightly against business need.

Ensure coding, testing, operational and documentation best practices are adhered to.

Document Work Orders with implementation and testing details.

Work with end users to determine and document application requirements.

Suggest technical solutions to business problems/opportunities.

Develop and execute test plans to ensure solutions are delivered tightly against stated business requirements.

Implement discovered requirements, whether through existing application interface or via custom enhancements.

Coordinate and execute data migration/integration initiatives.

Lead code review sessions.

Evaluate emerging technologies and best practices and assist team members with the adoption of new tools and techniques.

What You Will Bring:

A High School Diploma or General Education Diploma with preference given to candidates with post-secondary education in Computer Science or a related discipline or a combination of related experience and education.

5 or more years of experience in an Application Development and/or IT support role.

Knowledge and/or experience of the following: Visual studio, .NET Web Services, Vue, and SQL Server.

Strong communication skills and the ability to discuss software requirements with business users using non-technical language.

Work collaboratively with others inside and outside the IT team to achieve goals.

An ability to research and adapt new technologies to solve problems.

Exceptional communication and interpersonal skills with an analytic mindset.

An ability to manage multiple priorities and meet deadlines.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

In accordance with Human Rights and Accessibility legislation, Xpera is an equal opportunity employer who is committed to providing an inclusive and barrier-free recruitment process. Applicant should advise Human Resources if they require any type of accommodation during the recruitment process.

Unsolicited Outreach Statement – Recruitment Agencies:

Xpera Risk Mitigation & Investigation will not accept unsolicited resume submittals from third-party recruiters and hereby request agencies to not contact Xpera employees or managers directly to present candidates. Be advised Xpera will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. Xpera welcomes resumes submitted directly from candidates.