Programme Delivery Director

The Programme Delivery Director is accountable for leading large, complex, multi-phase transformation and migration delivery programmes across the Kingdom of Saudi Arabia. This role acts as a senior advisor to executive stakeholders, providing delivery leadership in KSA, technology advisory, programme governance, and successful execution of cloud, digital transformation, and organisational change initiatives. Partners with global cross-functional technical, commercial, and delivery teams—ensuring programmes are scoped, planned, and delivered to maximise customer value.

Key Accountabilities :
• Lead and deliver multi-phased migration and transformation delivery programmes in KSA covering technology, people, process, and organisational change.
• All programmes in KSA must be delivered on-time, within budget, scope and overall quality
• Lead KSA delivery programmes with full accountability for executive level reporting, governance updates, and programme performance readouts
• Provide consultative leadership across early-stage cloud adoption, strategic assessments, business case analysis, and roadmap development.
• Identify opportunities to align client needs with service offerings and enhance programme value.
• Translate client challenges and improvement areas into clear business and technical requirements.
• Identify risks, issues, dependencies, and opportunities across complex customer estates.
• Present programme recommendations effectively through written deliverables and executive-level discussions.
• Serve as primary point of contact for assigned programmes, ensuring clear communication, expectation alignment, and conflict resolution.
• Define programme scope, structure, timelines, resourcing, cost estimates, and governance frameworks.
• Ensure delivery of all programme documentation including schedules, status reports, RAID logs, meeting outputs, and governance artefacts.
• Champion problem-solving, quality delivery, and continuous improvement.
• Facilitate programme meetings focused on progress, risks, escalations, and stakeholder alignment.
• Partner closely with account management and service delivery teams to ensure healthy customer relationships and expectations.
• Track consulting time, utilisation, and programme financial performance in alignment with contractual agreements.
• Lead presales elements including proposals, SOWs, RFP/RFI responses, and solutioning activities.
• Ensure high customer satisfaction and promote a best-in-class delivery experience.
• Ability to track and manage commercials across multiple engagements, ensuring strong governance whilst managing customer expectations.

Key Requirements:
• Brings extensive experience in professional services, programme leadership, and largescale delivery within technology driven environments.
• Demonstrated success in leading major, multiphase programmes and managing high performing delivery teams in customer facing contexts.
• Deep understanding of IT managed services, cloud technologies, migrations, digital transformation, and emerging technology trends.
• Professionally project management qualified (PMP, PRINCE2) in recognised delivery methodologies with a proven history of delivering complex, enterprise scale transformation initiatives.
• Strong commercial and financial leadership, including full accountability for programme P&L, budgeting, forecasting, and revenue outcomes.
• Executive presence with the ability to effectively engage ELT and C‑suite stakeholders across the Kingdom of Saudi Arabia, driving alignment and strategic clarity.
• Skilled at navigating ambiguity and making balanced, informed decisions in fast‑moving delivery environments.
• Experience operating within the KSA market; Arabic language proficiency required
• Strong people leadership capabilities with responsibility for direct line management, as well as influencing and coordinating matrixed resources across large, multidisciplinary programmes.
• Strong commercial acumen across programme lifecycles
• LI-SB1