Program Officer

Title: Program Officer.

Location: Al-Hasakeh

Department: Health

Reporting to: Project Manager.

Direct reports: Health Facilities Manager & Health Facilities Administrative Assistant.

Closing Date: May 20, 2026

Job Profile

Under the direct supervision of the Project Manager, the Program Officer will provide support in the
implementation and monitoring of RI’s projects in NES and ensure transparency and integrity across all
programs activities. The Program Officer will coordinate also between HR Department and Finance to ensure
efficient program implementation. Responsibilities include managing day-to-day activities, monitoring
recruitment plans, facilitating meetings with health facility board members, ensuring document authenticity,
providing capacity building for staff, and handling program administration tasks such as budgeting and
incentives.

Key responsibilities

Program Implementation
• Ensure the seamless execution of day-to-day activities pertinent to the agreed mobilization
strategy for each grant.
• Collaborate with the Project Manager to devise strategies for monitoring, evaluation, timely
reporting, course correction, project closure, assessments, and internal knowledge sharing.
• Oversee the implementation of recruitment plans for each health facility, offering necessary
support to ensure strict adherence to the agreed recruitment Standard Operating Procedures
(SOPs).
• Under the supervision of the Project Manager, review, extend, and amend Memoranda of
Understanding (MOUs) with health facilities to accurately reflect the agreed budget.
• Organize, document, and facilitate monthly meetings with health facility board members in
collaboration with the Project Manager, conducting gap analysis and overseeing gap closure
efforts.
• Work closely with field-based staff and health facility management to maintain quality control
and ensure authenticity of all support documents, collaborating with other operational
departments to ensure adherence to established procedures and policies.
• Provide on-the-job capacity building to field-based program staff and health facility
management, ensuring correct application of RI procedures and tools. Utilize remote training
methods to keep field-based staff updated on tools, systems, and procedures.
Program Administration

• Systematically review, analyze, and report monthly running costs for health facilities, submitting
payment requests to the Finance Department along with all necessary supporting documents.
• Coordinate with the HR Department to review monthly incentives for indirect staff, verifying
documentation for new hires, resignations, and status changes, and submit required documents
to Finance with accompanying MOUs.
• Alert the Project Manager promptly to any potential misconduct or procedural gaps in field
procedures related to operations and administration policies. This should be done through RI’s
complaints and feedback mechanism, as well as coordination with health facilities and RI’s HR
Team.
Engineering Works for Program Activities
• Develop plans for all health facilities using AutoCAD and maintain continuous updates.
• Prepare Bills of Quantities (BOQs) for rehabilitation, construction, maintenance, and
development works required by health technicians to enhance health facility performance.
• Supervise contractors' work, ensuring compliance with specifications and maintaining the
required quality standards.
Behavior and conduct
• Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and
safeguarding policies
• Acts with integrity and holds themselves accountable for being respectful, inclusive and professional
• Reports any concerns

Person Specification

Skills, knowledge and expertise required for the role.
Essential criteria
• University degree in civil engineering, economic or any relevant filed
• 2-3 years previous experience in an INGO. Humanitarian or development sector.
• Demonstrated experience in implementing policies, procedures and systems in remote settings.
• Excellent command of spoken and written English and Arabic.
• Demonstrated excellent computer literacy (Excel, word, internet).
• Ability to prioritize and deal with competing demands.
• Excellent organizational, interpersonal and communication skills.
• Good English language (writing, speaking, reading)
Desirable criteria
• A team builder with excellent people skills; culturally sensitive.
• Be flexible adaptable and willing to perfume other duties and work irregular hours
• Technical engineering experience
• Microsoft office and AutoCAD experience.