Program Manager (Travel and Transportation industry)

Company Background

Our client is an international technology company focused on transforming the travel and transportation industry. With a global team of domain experts, they are committed to using advanced, intuitive technologies to drive commercial success for their partners, airlines, transportation providers, and vendors alike.

Project Description

We’re looking for a talented Technical Program Manager to partner closely with Engineering and Product teams to deliver a new product line. You will be responsible for identifying goals, executing against the roadmap and communicating progress to stakeholders and leadership. You will manage the scope, impact, and complexity of programs through all phases of the program lifecycle. This will require a strong technical background, an understanding of system architecture and the experience to effectively collaborate across functions and organizations.

Technologies

• Python

• SQL

• Postman

• Datadog

• Robot

• Playwright

• REST

• Pub/Sub

• Kafka

• Kubernetes

• GCP

What You'll Do

• Manage technology programs, define milestones and success criteria, resource allocation, and successful on-time delivery;

• Oversee all phases of the software development lifecycle using agile development methodology;

• Work with core teams to develop and articulate business strategy and tactical plans;

• Develop roadmaps, engage teams and engineers, set the pace for development, deployment and delivery to ensure a successful product launch;

• Manage multiple high-velocity projects simultaneously;

• Leads identifying, understanding, evaluating and resolving key technical problems for the organization;

• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects;

• Use your technical background to ensure a complex project with multiple dependencies moves forward according to your project roadmap;

• Work with Engineering and Product Management to establish, track and communicate product feature portfolios and dependencies across multiple teams;

• Proactively develops and/or influences strategic direction impacting the big picture and long-term plans;

• Create and manage execution plans and risk plans at scrum and portfolio level;

• Help drive tooling and reporting within the PMO organization which will create clear visibility into statuses and dependencies;

Job Requirements

• 5+ years of experience in Software Engineering or Technical Program Management;

• Able to speak across functions and with everyone from executives to individual contributors;

• Track record of clearly communicating ambiguous, complex, novel problems & solution tradeoffs to land cross-org impact;

• Demonstrated end-to-end ownership and thought leadership, driving prioritization, and pre/post-launch execution, risk management, and reporting;

• Ability to influence within teams without having "formal-authority";

• Ability to manage competing priorities in a fast moving environment without loss of velocity or efficiency;

• Past experience with delivering enterprise SaaS programs using Agile Methodology;

• Strong verbal and written communication and interpersonal skills;

• Technically minded and understand the day-to-day operations of a well-established engineering org;

• Past experience with program management tools such as JIRA;

• Outstanding organizational skills and time management skills to keep programs on track to the finish;

• Strong understanding of both product and program management techniques (Agile, SAFe, Scrum, Kanban, OKRs);

• Experience in resource planning, estimation and tracking;

• PMP certification (or similar) is a plus;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;

• Internal conferences and meetups to learn from industry experts;

• Support and mentorship from an experienced employee to help you professional grow and development;

• Internal startup incubator;

• Health insurance;

• English courses;

• Sports activities to promote a healthy lifestyle;

• Flexible work options, including remote and hybrid opportunities;

• Referral program for bringing in new talent;

• Work anniversary program and additional vacation days.