Program Manager, Traffic Management Office

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity.

Program Manager in AWP’s Traffic Management Office (TMO) will oversee the planning, execution, and monitoring of multiple interconnected projects within a large multi-state telecommunications construction project, ultimately leading an internal and external cross-functional team to achieve business outcomes in alignment with both AWP and one of our fastest growing Telecommunication Customer’s business strategy.

RESPONSIBILITIES

• Monitor intake and scheduling process, maintain intake/scheduling ‘tools’
• Own and maintain demand forecast/participate in S&OP forecasting process
• Facilitate internal cross-functional program meetings and updates
• Manage and facilitate internal workflow/lifecycle of all market forecasting and Traffic Control Planning deliverables
• Partner with Finance counterparts to review invoices prior to customer delivery
• Prepare and deliver all internal and external reporting
• Facilitate/Manage ongoing planning meetings with Customer Market Directors and their Construction Managers along with AWP counterparts
• Analyze, Track, Report key program metrics/KPI’s to internal and external stakeholders 
• Maintain and evolve forecasting model and process

• Telecom, Outside Plan (OSP) Construction, Fiber to the Home (FTTH) experience preferred
• 5 -10 years’ experience managing similar size/scale programs
• Strong business acumen and the ability to effectively implement TMO strategies to support business goals
• Excellent communication skills and executive presence/poise
• Results-driven, process-improvement focused, and able to build consensus
• Proficient with Microsoft Office Suite; Smartsheet ‘Core’ Application Proficiency Preferred (sheets, reports, forms, etc.)
• Prior leadership experience or Program leadership preferred
• Ability to work in a fast-paced environment and quickly shift priorities
• Problem-solving skills and critical thinking skills
• Excellent written and verbal communication skills with the ability to interact effectively with all levels of management, employees and clients
• Bachelor's degree or MBA preferred; experience considered in lieu of degree 

• Benefits-eligible 1st of the month following hire
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance
• Company paid LTD
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 and 2024 for Diversity

Compensation: $100,000 to $125,000

The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

AWP Safety is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.