Program Manager

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things! Our strategy has transformed, going beyond infrastructure into applications through strategic acquisition leading to organic growth. As an expert technology adviser and managed service provider with -multi platform experience, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose.

Honesty, Reliability, Collaboration, Curiosity, Passion

Position Summary

The Program Manager owns the Innovation Portfolio, a set of concurrent strategic initiatives spanning Innovation, AI, automation, etc. This role ensures the portfolio is governed rigorously, dependencies are managed proactively, and progress is communicated clearly to senior stakeholders. This is not a coordination role; it requires independent judgment, executive presence, and the ability to drive outcomes across ambiguous, fast-moving programs. The role is on Contract (FTC) for first six months and extendable basis the performance of the individual.

Key Areas of Focus for this Role

• ​Portfolio Governance –

• • Own and maintain the Ensono Innovation Portfolio - managing intake, prioritization, funding decisions, and retirement of initiatives

• Establish and enforce governance frameworks: stage gates, decision rights, portfolio health dashboards

• Facilitate the Program Governance Group - prepare materials, track actions, drive resolution

• Maintain a single source of truth for all active initiatives: scope, status, risks, owners, and outcomes

• Program Orchestration –

• • Manage interdependencies across initiatives - identifying conflicts and sequencing work to maximize delivery throughput

• Define and embed consistent program management standards, templates, and tooling across the portfolio

• Work with Project Managers and workstream leads to resolve blockers, re-plan when required, and maintain momentum

• Own RAID (Risks, Assumptions, Issues, Dependencies) at portfolio level

• Build a Benefits Realization Plan: Create a benefits map linking AI capabilities → process changes → business outcomes, assign benefit owners.

• Define: KPIs and measurement approach: Realization timelines (short-, mid-, long-term), Benefits (Tangible vs. nontangible), etc.

• Reporting & Communication –

o Design and deliver the set frequency Innovation Portfolio Reports - progress, financials, risks, and highlights

o Produce exec-ready decks, board packs, and briefings related to innovation performance

o Create narrative-driven reporting that connects initiative outputs to strategic priorities

• Stakeholder Management –

o Serve as the primary interface between the Innovation Portfolio and business unit heads, finance, CPE, and technology leadership

o Build trust across senior stakeholders - capable of challenging timelines, managing expectations, and influencing without authority

o Coordinate with global Ensono counterparts on cross-geography initiatives

Preferred Background

• Prior experience in a PMO or Portfolio Office within an IT services or consulting firm (not just project delivery)

• Has worked in a matrixed, multi-geography environment

• Comfortable with ambiguity, this is a new function being built, not a steady-state role

Other Qualifications/ Experience Required

• Bachelor’s degree in engineering / business administration, or related field

• Proven 12 plus years of experience in innovation programs / portfolio management, ideally in IT services, consulting, or technology firms

• Demonstrated experience managing a portfolio of 20+ concurrent initiatives with cross-functional teams

• Strong governance background, not just tracking but building and enforcing governance models

• Advanced stakeholder management, comfortable presenting to executive leadership

• Excellent written and verbal communication can translate complexity into clear narratives

• Proficient in portfolio tools (Jira, Smartsheet, MS Project, or equivalent)

• PgMP, PMP, or Prince2 Practitioner preferred

• Agile / Scrum / SAFe certifications

• Exposure to AI, digital transformation programs is a must

• Should have advanced Office 365 tool skills