Program Manager, North America Policy

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Airbnb’s public policy team aims to work closely with politicians, regulators, and legislators to educate them about Airbnb and the “sharing” or “collaborative” economy, highlight the significant social and economic impact our business has on local areas, and showcase best practices from around the world. We want policy makers to understand the regulatory challenges that affect our host community and find solutions that are good for cities and our thriving local communities.

We structure our work in local campaign groups, drawing on a wide range of tools and campaign disciplines - from detailed policy work, through high-impact partnerships, proactive media relations, community organizing, digital platforms and content, polling, and innovative data science and research.

The Difference You Will Make:

The Program Manager will support the priorities of the US & Canada Campaigns Director as they execute strategy and initiatives in coordination with global and regional campaigns and cross functional partners.

A Typical Day:

• Support the US & Canada Campaign Director to develop strategy and analysis presentations, track deliverables, and measure / report the priorities of the US & Canada policy team

• Help develop and implement all needed processes, ensuring consistency across all regions of the team

• Facilitate clear lines of communication between local campaign teams and global leadership

• Collaborate with each campaign region to deliver regular reporting and tracking (e.g. weekly reports, strategic campaign plans, quarterly policy reports (QPRs) and to ensure campaign achievements and milestones are being properly recognized and communicated

• Ensure individual projects and initiatives are executed according to strategic priorities

• Lead strategic initiatives that might require internal and external engagement/alignment

• Identify operational roadblocks and bottlenecks – and best practices – making recommendations for process improvements that will increase campaigns’ efficiency across markets and regions

• Develop and maintain a culture of collaboration and innovation among and between the global campaign teams.

• Some administrative duties will be required including, but not limited to, calendaring, preparing for meetings, assisting with anticipating and prioritizing of the day, scheduling travel, and processing expenses

• Drafting presentations, reports and conducting research on housing topics, policy points of view papers, and performing ROI assessments:

Your Expertise:

• 5 years of US or Canadian political and/or policy experience. Bachelor’s Degree or equivalent experience

• Proven ability to execute cross-functional projects with stakeholders at different levels

• Exceptional organizational skills. Detail-oriented and process-driven - with an ability to drive clarity in complex environments

• Understanding of strategy development and how to connect high level strategies to operational excellence

• Cool, calm and collected at all times - and especially when faced with significant pressure

• A natural coalition-builder and collaborator - able to build and maintain strong working relationships with peers with diverse perspectives

• Able to distill complex problems into actionable plans and drive outcomes

• First-rate communication skills - written and oral - in a wide range of formal and informal contexts

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$103,000—$121,000 USD