Program Manager, Lifecycle Marketing

Join the team redefining how the world experiences design.

Kamusta, hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

 

Where and how you can work

Our flagship campus is in Sydney, Australia, but with many of our Canvanauts calling the Philippines home, our office in Manila is a buzzing place. Whether your role needs you in the office, at home or a bit of both, we've created an environment that truly empowers you to thrive.

 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

We are looking for a Creative Program Manager who can manage lifecycle requests and projects from briefing to delivery. You will be responsible for coordinating the creative workflow, managing timelines to move tasks through to completion, setting expectations with internal clients, and being the ‘glue’ that connects our creative and stakeholders across the course of the project.

You’re a stickler for process and able to create and implement creative and operational workflows that support successful delivery. You’re incredibly organised and a great communicator with a bias for effective and efficient problem solving. 

You will be part of the Canva Creative Team and work in conjunction with many other teams at Canva (Marketing, Product, Experiential, brand).  

At the moment, this role is focused on:

• Partnering closely with the Creative Lead to deliver Canva’s lifecycle campaigns from ideation through to execution
• Triage and manage incoming lifecycle project requests, aligning stakeholders, requirements, and timelines for successful delivery
• Owning resource planning for the Lifecycle Creative team, balancing capacity, prioritising briefs, and ensuring work is delivered on time and to a high standard
• Identifying opportunities to streamline and simplify workflows, helping the team scale efficiently and move faster
• Coordinating creative workshops and reviews by setting clear objectives, managing agendas, and supporting strong collaboration
• Liaising with production partners to manage delivery timelines, asset coordination, and smooth handovers
• Contributing to a collaborative, innovative, and inclusive team culture where great creative work can thrive

You're probably a match if:

• You have 3–5 years of project management experience in creative, marketing, or production environments
• You bring experience in lifecycle or digital marketing, or are excited to grow your skills in this space
• You’ve managed high-volume creative output in fast-paced environments and know how to juggle competing priorities
• You have a solid understanding of lifecycle marketing channels, such as email, push notifications, and in-app messaging
• You’re comfortable using creative and workflow tools, like Monday.com, Asana, Canva, or similar platforms — and are curious about AI-enabled production tools
• You’re a confident communicator and stakeholder partner, able to lead cross-functional conversations and influence without formal authority
• You’re solutions-oriented, with a passion for operational excellence and creating meaningful creative impact

 

About the team

Canva’s in-house creative team is on a mission to make Canva the one of the most locally loved brand in the world. We work from concept to creation on world-class creative across brand communications, marketing campaigns, editorial content and production.

Our Lifecycle creative team drives engagement, community love and stickiness in our lifecycle channels. The team is dedicated to retaining users within Canva by providing consistent engagement and education about our products throughout different user journeys — from onboarding to reactivation.

The initiatives mainly constitute emails, push notifications, and in-app messages, delivered by the Lifecycle team for each user journey. Lifecycle messages are often the predominant way that users find out about our educational content and community events. We continually optimise our communications to increase their value to users.

We move fast here at Canva, and this role will certainly keep you on your toes. We are looking for someone who loves roll up their sleeves and get stuff done. You’re who we want to work with if you can balance your brilliant creative streak with ruthless prioritisation that moves projects rapidly along.

We believe in attracting and nurturing world-class talent with a focus on diversity, community, career development – and doing the best work of our lives.

 

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

 

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.