Program Manager, Infrastructure

The Agency You’ll Join:
The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City’s economy stronger. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team. For current job opportunities, visit our careers page.

The Team You’ll Work With:
The Office of the Deputy Mayor for Operations is responsible for overseeing the City’s operations across all five boroughs. We ensure delivery of efficient and effective services, lead on capital project design and delivery, manage the City’s public realm, coordinate emergency response, and work to reduce inequality and improve public safety. We value leadership, transparency, fairness, and efficiency as we actively seek diverse talents from various sectors to join our team.

The Deputy Mayor for Operations oversees a robust portfolio of City Agencies, including the Departments of Citywide Administration Services, Design & Construction, Environmental Protection, Parks and Recreation, Records, Sanitation, Technology & Innovation, Transportation, as well as the New York City Fire Department and NYC Emergency Management. The Deputy Mayor of Operations also oversees the Mayor’s Offices of Capital Project Delivery, Climate & Environmental Justice, Environmental Coordination, Data & Analytics, Contract Services, Nonprofit Services, and Operations.

The Mayor’s Office of Capital Project Development within the Office of the Deputy Mayor of Operations.

The Problems You’ll Solve:
The Program Manager, Infrastructure in the Mayor’s Office of Capital Project Development, will support the team responsible for capital project coordination and implementation across City Agencies.

- Serve as a liaison between the Deputy Mayor for Operations and the capital project teams at the City’s critical infrastructure agencies, such as the Departments of Design & Construction, Transportation, and Environmental Protection, and others.
- Support strategic planning and project execution for large-scale infrastructure projects across the five boroughs.
- Facilitate interagency coordination, set timelines and milestones, review capital improvement plans, and ensure compliance with standards.
- Support the implementation of infrastructure projects necessary to advance neighborhood planning initiatives.
- Monitor best practices, latest trends, and make policy and operational recommendations for high-profile infrastructure projects.
- Coordinate Deputy Mayor briefings, prep materials, and calendaring as appropriate and support DMO staff members as needed
- Participate in internal and external meetings with or on behalf of the Deputy Mayor to ensure appropriate follow-up.
- Develop and facilitate systems and processes for City Hall coordination.
- Coordinate across Deputy Mayor teams.

About You:
- You have experience working in capital project delivery and interagency coordination.
- You have business operations, process design, and project management experience.
- You can operate independently with excellent time management skills and confirmed ability to deliver on multiple, competing priorities in a dynamic environment.
- You can effectively interact with people and partners across all levels of City government.
- You have proven ability to follow through on complex projects from ideas to implementation.
- You have excellent written and verbal communication skills, with the ability to translate complex technical information into clear and compelling presentations for an array of audiences.

Minimum Required Qualifications:
- Bachelor’s Degree required.
- 5+ years of experience working in capital project management and capital delivery for large-scale infrastructure projects.

RESEARCH PROJECTS COOR(MA)-MGR - 0527A

1. Do you have a baccalaureate degree from an accredited college or university?

2. Do you have an associate degree from an accredited college or university along with two (2) years of experience with administrative, analytic, coordinative, supervisory or liaison responsibilities?

3. Do you have a four-year high school diploma, or its educational equivalent approved by a state's Department of Education or a recognized accrediting organization along with four (4) years of experience as described in question "2" above?

4. Do you have a satisfactory combination of education and/or experience equivalent to that described in questions "1," "2," and/or "3" above?

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.