Program Director

Netcracker

Dubai, UAE (United Arab Emirates - Dubai) Hybrid permanent

Posted: April 1, 2026

Quick Summary

We are looking for a Program Director to lead a team of experts in shaping the future of telecommunications. The ideal candidate will have a strong background in the telecom industry and experience in leading high-performing teams. The successful candidate will be responsible for driving innovation and growth in the region.

Job Description

We’re building the future of how the world communicates.

Netcracker, part of NEC Corporation, combines deep telecom industry expertise with cutting-edge cloud-native and AI-powered innovations to enable communications service providers and enterprises to transform their businesses, unlock innovation, and create meaningful digital experiences for millions of people around the world. With more than 30 years of experience serving over 250 customers in more than 70 locations worldwide, we are the global market leader in telecom software and services.

Join us and be part of a team that is not just keeping up with the digital future but is leading the way.

Job Summary
We are seeking a seasoned Program Director to lead large-scale BSS transformation programs for a telecom client. This role will drive end-to-end delivery of complex, multi-year initiatives involving system modernization, digital transformation, and operational efficiency improvements across the telecom BSS landscape.

Responsibilities

• The ideal candidate combines deep telecom domain expertise with strong program leadership, stakeholder management, and delivery governance capabilities.

• Own and lead end-to-end BSS transformation programs (CRM, Billing, Charging, Order Management, Product Catalog).

• Deliver programs within scope, budget, timeline, and quality targets.

• Establish and drive program governance, PMO structures, and reporting frameworks.

• Manage multi-vendor, multi-geography delivery teams.

• Act as the primary executive interface with client stakeholders (CIO, CTO, Business Heads).

• Build and maintain trusted advisor relationships with senior client leadership.

• Drive strategic discussions, roadmap planning, and transformation vision.

• Support contract negotiations, change requests, and commercial governance.

Skills and Experience

• 15+ years of experience in telecom/IT services, with at least 5+ years in program director roles.

• Proven track record of delivering large-scale BSS transformation programs.

• Deep understanding of BSS Landscape.

• Experience with tier-1 telecom operators.

• Strong knowledge of Agile, DevOps, and hybrid delivery models.

• Experience managing large budgets and global teams.

• Ability to travel

Education

• Bachelor’s degree in Engineering, IT, or related field.

#LI-RC2

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.