Program Compliance Assistant for the Division of Emergency Housing Services (EHS)

About the Agency:

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health

- We create opportunities for New Yorkers through housing affordability

- We engage New Yorkers to build and sustain neighborhood strength and diversity.

Your Team:

The Office of Enforcement and Neighborhood Services (OENS) lead the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.

The Office of Enforcement and Neighborhood Services is composed of seven divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division (EOD) and Division of Emergency Housing Services (EHS).

Your Impact:

As the Program Compliance Assistant/Community Associate for the Division of Emergency Housing Services, you will be part of the program compliance team which is tasked with monitoring and tracking client compliance, vendor contractual compliance, facility management and EHS staff compliance.

Your Role:

The Program Compliance Assistant will be responsible for supporting the overall compliance of the EHS program by performing administrative tasks, monitoring workflows/processes to ensure adherence to regulations and internal policies with the goal of maintaining the program’s integrity and adherence to the city’s administrative code and regulations.

Your Responsibilities:

Data Management and Reporting:

-Monitoring various trackers and databases

-Generating various reports as directed by the Program Director

Policy and Procedure Adherence:

-Reviewing program activities against established compliance policies and procedures.

-Identifying non-compliant activities to the Program Director

-Working with staff members to ensure all required documents and records are in compliance with program rules.

Compliance Monitoring and Auditing

-Assisting the Program Compliance team with periodic audits by performing various administrative tasks.

-Reviewing submitted termination files to ensure accuracy and relevance

-Reviewing various reports for deficiencies and reporting those items to the Program Compliance team

Other Duties

-Assist the Program Compliance team with special projects as assigned by Program Director

-Respond to inquiries concerning facility and or staff complaints.

-Monitor the EHS-Remote inbox for reasonable accommodation requests and respond accordingly.

-Assist with compliance staff training.

Preferred skills:

- Proficiency of Microsoft Office Suite

- Excellent written and verbal communication skills.

- Strong attention to detail, organizational, and time management skills.

- Ability to handle sensitive and confidential information with discretion.

- Ability to work both independently and collaboratively in a fast-paced environment.

- Experience working in compliance, case management or administrative support in a social service setting

COMMUNITY ASSOCIATE - 56057

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.