Program Analyst, Remote

The Program Analyst is a critical member of the Provider Networks’ team, responsible for implementing and optimizing CMS payment programs such as PC Flex and Practice Payment Excellence which will consolidate and automate Aledade’s payment processes across the organization. This role requires a detail-oriented, analytical, and proactive professional who can manage data-driven projects, design and maintain standard operating procedures (SOPs), coordinate technical workgroups, and partner with cross-functional teams to drive efficiency and alignment.

The Program Analyst must be skilled in data analysis, project management, and technology-enabled solutions, with the ability to translate complex payment models into streamlined operational processes. Success in this position means assisting in delivering reliable, scalable, and automated payment program operations that support Aledade’s value-based care mission. This position reports directly to the Vice President, Provider Networks Operations.
This program analyst will ensure seamless internal operations and will drive efficiency across initiatives. This role requires a highly organized, proactive, and service-oriented professional who excels in managing complex workflows, supporting executive leaders, and fostering collaboration across teams.

This is a mid-level analyst role that will have some administrative responsibilities. Therefore, this program analyst must be detail-oriented, skilled in both verbal and written communication, and proficient in Google Suite and Microsoft Office tools. The role also requires the ability to learn and leverage platforms such as Salesforce, Miro, and Monday.com. Success in this position means delivering exceptional program management and support for Provider Networks Operations’ leaders, staff, and Aledade participating providers. This position reports directly to the Vice President, Provider Networks Operations.

Primary Duties: :
• Program, Project, Administrative, and Technical Leadership
• Provide project management and operational/administrative support to the Senior Directors and Vice President in Provider Networks Operations who are leading the implementation, monitoring, and optimization of CMS and practice-based payment programs, including PC Flex.
• Manage cross-functional projects to consolidate and automate payment workflows across Provider Networks.
• Assist with data analysis and reporting to evaluate program performance, identify risks or gaps, and recommend improvements.
• Develop, document, and maintain memos, newsletters, and SOPs to continue the implementation of the PC Flex program and standardize payment program processes.
• Serve as the administrator and facilitator for technical workgroups, ensuring effective collaboration and timely completion of tasks.
• Track and monitor program deliverables, action items, and deadlines, ensuring accountability and alignment across teams.
• Draft and distribute professional communications, including reports, program updates, presentations, and process documentation.
• Provide high-level administrative and operational support for the Provider Networks team, including preparation and execution of calls, meetings, and strategic projects.
• Serve as a liaison between executive leadership and cross-department teams to drive clear communication, alignment, and collaboration.

• Strategic Support
• Provide project management support, including maintaining project plans, preparing progress reports, and facilitating workgroup and leadership meetings.
• Create and maintain dashboards, trackers, and performance summaries to communicate program status and outcomes to leadership and stakeholders.
• Develop executive-level presentations and reports that support strategy and decision-making.
• Identify and document opportunities to enhance efficiency, reduce redundancies, and increase automation in payment operations.
• Ensure consistent communication and alignment across headquarters, field staff, and providers on payment program updates, requirements, and outcomes.
• Support ad hoc analyses and special projects related to payment models, program evaluation, and process improvement.
• Coordinate and track progress of organizational initiatives from planning through execution, ensuring deadlines, deliverables, and quality standards are met.
• Facilitate effective information flow between headquarters and field staff to ensure clarity of priorities, program updates, and outcomes.
• Provide flexible support for ad hoc strategic and operational initiatives.

Minimum Qualifications: :
• Bachelor’s degree required; PMP or LEAN certification is a plus.

Preferred Qualifications: :
• Strong ability to develop and maintain customer and stakeholder relationships across diverse teams and regions.
• Demonstrated project management expertise, including the ability to manage multiple initiatives in a fast-paced environment.
• Excellent written and verbal communication skills with proven experience preparing executive presentations.
• Strong discretion and judgment, with the ability to handle sensitive and confidential information.
• Proficiency in data manipulation and presentation using Google Suite and Microsoft Office, with ability to quickly learn new platforms (Salesforce, Miro, Monday.com).
• Results-oriented mindset with proven success managing complex projects to completion.
• Experience working in a matrixed, team-oriented, and distributed environment, with the ability to influence without direct authority.
• Demonstrated ability to thrive in dynamic environments, adapt quickly to change, and remain focused on organizational priorities.

Physical Requirements::
• Ability to travel up to 5% of the time, as needed

Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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