Program Analyst (HHS)

About Skylight

Skylight is a digital consultancy using design and technology to help government agencies deliver better public services. We’re at the forefront of a civic movement to reinvent how all levels of government serve families, patients, and many others in today's digital world.

If you want to play a part in driving this critical movement forward, we’d love for you to join our growing team of public interest technologists. The work we do matters.

About the job

At Skylight, the Program Analyst role helps delivery teams stay aligned and effective by keeping work organized, visible, and moving — so government partners can deliver better services for the people who depend on them.

The U.S. Department of Health and Human Services (HHS) is driving major modernization and data initiatives across the department, and the Office of the Chief Data Officer (OCDO) is a key partner in that work. You’ll join a multidisciplinary Skylight team working side-by-side with HHS stakeholders to improve how data, technology, and digital services support better decisions and outcomes.

As a Program Analyst on this project, you’ll keep multiple workstreams moving by tracking milestones and deliverables, capturing decisions and action items, maintaining trackers and dashboards, and producing clear updates and documentation for client and internal teams. Just as importantly, you’ll help make the work repeatable by documenting processes and creating lightweight tools that last — from meeting notes and standard operating procedures (SOPs) to templates, status reports, and shared ways of working.

What you’ll do

• Support program and project teams with day-to-day coordination, tracking, and follow-through

• Maintain trackers, spreadsheets, and dashboards that support oversight and reporting

• Collect inputs and help with basic analysis related to milestones, deliverables, and performance

• Prepare clear briefings, memos, reports, and presentations for internal and client audiences

• Take meeting notes, capture decisions, track action items, and help unblock progress

• Document processes, workflows, and SOPs so teams can work consistently and scale what’s working

• Organize and maintain shared digital files, records, and supporting documentation

• Coordinate across team members so priorities, risks, and deadlines stay visible and understood

• Share status updates and help keep communication flowing across workstreams

• Follow established federal and organizational processes for confidentiality and data handling

• Adapt to changing priorities and support multiple workstreams as needed

What we're looking for

Minimum qualifications

• Strong organization and follow-through across multiple tasks and deadlines

• Clear written and verbal communication

• Detail-oriented, with strong accuracy in tracking and documentation

• Comfortable with spreadsheets and docs (Excel and/or Google Sheets)

• Able to follow established processes, flag issues early, and ask for clarification when needed

• Sound judgment handling sensitive information

• Ability to work successfully in a professional services / client environment

• Ability to spend time on‑site at HHS in Washington, DC — either by being based locally or by traveling regularly for in‑person work when it’s important

• A mindset and work approach that align with Skylight’s core values

Nice-to-have qualifications

• Familiarity with federal agencies or large, complex organizations

• Basic understanding of data, analytics, or program evaluation concepts

• Experience managing or supporting cross-functional teams or projects

• Prior experience working in the civic tech space

• Experience working in a remote-team environment

Don’t meet 100% of the criteria but think you can do the job? We’d love to chat anyway! We’re on a mission to build diverse teams, and studies have shown that women and marginalized folks are less likely to apply to jobs if they don’t check every box.

Other requirements

• All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.

• You must be legally authorized to work in the U.S. now and in the future without sponsorship.

• As a government contractor, you may be required to obtain a public trust or security clearance.

• You may be required to complete a company background check successfully.

• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

Position type

This is a full-time, exempt position.

Location

This role requires some in-person time in Washington, DC. If you’re based in the DC area, you should be able to work on-site at HHS regularly. If you’re outside the area, you’re welcome to apply as long as you can travel to DC frequently for on-site collaboration. A relocation incentive of up to $10,000 is available.

Care package

Salary

We want to give you the most competitive salary possible. After all, you deserve it! To that end, we use the results of our interview process to determine what salary is most appropriate given your current level of seniority.

For a Program Analyst, the current salary range at Skylight is $90,000–$130,000, based on experience and qualifications.

Benefits

Your well-being is important to us, so we focus on supporting you in a variety of ways:

• Medical insurance, dental insurance, vision insurance

• Short-term and long-term disability insurance

• Life and AD&D insurance

• Dependent care FSA, healthcare FSA, health savings account

• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period

• Flexible paid time-off-policy (generally around 25 days per year), plus 11 paid federal holidays

• Up to 12 weeks paid-time-off for all eligible new birth, adoption, or foster parents

• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options

• Business development / sales bonuses

• Referral bonuses

• Annual $2,000 allowance for professional development

• Annual $750 allowance for tech-related purchases

• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)

• Dollar-for-dollar charity donation matching, up to $500 per year

• Flexible, remote-friendly work environment

• An environment that empowers you to unleash your superpowers for public good

Interview tips

We want you to have a great interview experience with us! Here are some tips to help you prepare for a successful interview:

• Visit our join page to learn more about how our interview process works.

• Check out our Career Pathways framework to learn more about the different roles within Skylight and the skills needed to do them.

• If you’d like to request reasonable accommodations during the application or interviewing process, please contact our recruiting team at [email protected].

We participate in E-Verify and upon hire, will provide the federal government with your Form I-9 information to confirm that you’re authorized to work in the U.S.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, religion, age, disability, veteran status, or any other category protected by applicable law.