Professional Services Consultant

Location: Riyadh, Saudi Arabia

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

We have been present in Saudi Arabia for 40 years and with over 600 employees to date, we are growing rapidly. Together we are delivering our signalling, control and train protection systems for the North –South Railway (NSR), the longest system of it’s kind in the world. Together we are key suppliers of In-flight entertainment and connectivity systems as well as air traffic management solutions in Saudi. We are making Saudi Arabia a safer place by securing the country’s critical infrastructure and e-security solutions that secure the country’s electronic payment systems. Thales has been selected to supply major electronic systems for air defence and the Group also supplied communication and optronic systems for the Army, the Saudi Arabia National Guards and the Air Force.

Position Summary

Thales Cybersecurity Products are at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more.

Within this business line, the Cybersecurity Professional Services Consultant is responsible for deploying and implementing our data security solutions in customer enterprise environments. In this position, the consultant has a central role in the organization, generating revenue in coordination with sales, interfacing with the customer, AND coordinating with R&D and product management to enhance and optimize the solution to meet customer’s needs.

This is a highly hands-on and technical role with extensive customer facing responsibilities. The individual will work with cross functional teams at customer sites focusing mainly on IT security, encryption, and key management, to install and configure our data security products. 

Ideal candidate must be self-motivated and comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base and new products.  Service oriented. Business driven. Candidate must be organized and analytical, adept at working in a team environment and able to handle multiple priorities.

Essential Functions / Key Areas of Responsibility

The professional Services consultant main functions and responsibilities will include:

We are seeking an experienced Professional Services Consultant with deep expertise in Thales Hardware Security Modules (HSM), CipherTrust Manager (CM) and payShield solutions. The ideal candidate will lead the end-to-end implementation lifecycle, including planning, design, deployment, integration, and post-implementation support of Thales security solutions for enterprise customers.

This role encompasses:

Planning – Engage with customers to gather requirements, define implementation scope, and develop detailed project plans, ensuring alignment with security and compliance objectives.

Solution Design – Architect secure key management, encryption, and access control frameworks using Thales HSM and CM, ensuring adherence to best practices and industry standards.

Implementation & Integration – Execute hands-on installation, configuration, and integration of HSMs, CM, and related cryptographic solutions into customer environments, including validation and testing.

Consultation – Provide training and support, best practice recommendations during projects 

Documentation & Knowledge Transfer – Produce detailed design guides, configuration documentation, and operational runbooks; deliver structured knowledge transfer sessions to customer technical teams.

Stakeholder Engagement – Present solutions, progress updates, and best practices to both technical and executive stakeholders, internally and externally.

Minimum Requirements: Skills, Experience & Education

Education:   

B.A./B.S. degree required (preferably Computer Science, Information Services or a related field).

Experience:  

4+ years of experience in implementing encryption and key management solutions

Experience in onsite and remote projects delivery model.

Preferred Qualifications

Technical

• Thales HSM Expertise – Hands-on product knowledge and certification in general-purpose and payment HSMs, preferably Luna and payShield, with proven experience in secure deployment, configuration, and integration.
• CipherTrust Suite Proficiency – Strong working knowledge of CipherTrust Manager (CM), CipherTrust Transparent Encryption (CTE), CipherTrust Cloud Key Manager (CCKM), and other related Thales security modules, including policy creation and enforcement.
• Database Encryption Solutions – Experience implementing encryption for databases such as Microsoft SQL Server (TDE) and Oracle (TDE), ensuring secure data-at-rest protection.
• Cryptographic Protocols – Practical understanding and hands-on experience with KMIP, PKCS#11, REST API, SNMP, and TLS for secure communications and integrations.
• Key & Certificate Lifecycle Management – Proficiency in key generation, distribution, rotation, revocation, and certificate lifecycle processes in compliance with industry best practices.
• Automation & Integration – Experience in programming or scripting languages (e.g., Python, Java, PowerShell, or similar) for automation of deployment tasks, integration with enterprise systems, and operational efficiency.
• Technical Documentation – Strong ability to capture technical requirements, produce detailed implementation guides, and write high-quality technical response papers for customer and internal audiences.

Soft Skills

• High energy, flexible, pro-active and excellent resistance to stress
• Verbal and no verbal communication, listening:
• Ability to present solutions, rather than problems
• Ability to express complex ideas in a manner befitting the audience.
• Team-working
• Negotiation: A strong “can do” attitude. Willing to accommodate and innovate to ensure customer satisfaction.
• Problem solving

Additional Skills

• Relevant Security training or Professional certifications: NIST, PCI, CISM, CISA, CISSP, ITIL, PMP
• Knowledge of Functional Modules, API developments.
• Experience working on cloud environments: AWS, Azure, Oracle cloud
• Experience of working on Infrastructure• MSSQL DB, Oracle DB, MongoDB etc.
• Storage devices
• Virtual platforms (VMware, Oracle Virtual box etc.)
• OS – Windows / Linux / AIX

• knowledge of legacy products: EFT, payShield 9000, P3CM…
• knowledge of the payShield API commands and functions

Special Position Requirements

Ability to travel up to 70%; Ability to work under stress and managing tight deadlines, changing work environment and ability to be adaptable.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!