Professional Services Architect - Sales Planning

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role
CaptivateIQ’s Professional Services team delivers high-impact implementations for the world's most complex sales organizations. As our first dedicated Sales Planning Architect, you will elevate our architectural standards, transforming existing playbooks into a global gold standard for territory, quota, and capacity solutions.

This is a premier, high-visibility individual contributor role for a technical builder who excels at solving intricate modeling challenges. While you will lead this new domain, you will join a collaborative peer group of Architects specializing in incentive compensation, ensuring you have a deep technical bench for brainstorming and peer reviews. You will serve as the principal authority in the room, navigating ambiguity for global stakeholders and directly shaping our product roadmap.

Job Location
The candidate selected for this opportunity must reside near one of the following locations:

Hybrid (in-office 3 days per week)
- Austin, TX

Remote
- Raleigh, NC
- Nashville, TN
- Toronto, Canada

Responsibilities:
• Architectural Leadership: Elevate existing Sales Planning standards into a "Gold Standard" framework by refining reference architectures and institutionalizing global best practices. Act as the lead expert to drive continuous improvement across the delivery lifecycle, ensuring global teams evolve from baseline execution to specialized technical mastery.
• Strategic Advisory: Lead discovery workshops with Sales Ops and Finance executives to translate complex sales strategies into scalable, data-driven models.
• End-to-End Implementation: Own the full lifecycle of our most complex builds, from hands-on configuration of advanced logic to designing auditable, high-performance systems.
• Data Strategy: Oversee data ingestion and transformation from CRM (Salesforce), HRIS, and ERP systems, ensuring absolute integrity across the planning lifecycle.
• Product Partnership: Act as a critical bridge to Product and Engineering, surfacing field patterns to influence the evolution of our sales planning features.
• Team Elevation: Set the bar for technical excellence by mentoring consultants and conducting design reviews to ensure solution hygiene.

Requirements:
• Experience: 6+ years in Sales Planning, RevOps, or Incentive Compensation (Consulting or Enterprise Professional Services experience preferred).
• Domain Expertise: Deep mastery of quota allocation, territory design, and capacity planning methodologies.
• Technical Proficiency: Hands-on expertise building complex calculation logic within enterprise platforms (e.g., Anaplan, CaptivateIQ, Xactly, or Varicent).
• Data Skills: Advanced data modeling ability; comfortable using SQL, spreadsheets, or analytical tools to validate and reconcile complex datasets.
• Communication: Proven ability to influence executive stakeholders and explain technical architecture in simple, business-focused terms.
• Execution: Track record of leading high-stakes projects, managing technical risk, overseeing UAT, and delivering accurate, explainable solutions.

Benefits:
• (US-ONLY) 100% of medical, dental, and vision covered including 75% for dependents
• Flexible vacation days and quarterly mental health days so you can recharge
• Enjoy a one-time expense on your 1-year work anniversary (to use for travel, home furnishings, fancy meal)
• Annual stipends for professional development and caretaking
• (US-ONLY) 401k plan to participate in and save towards the future
• Newest Apple products to help you do your best work
• Employee Resource Groups (ERGs) to support and celebrate the shared identities and life experiences of communities within CaptivateIQ. ERGs directly support our company-wide DEI goals as a space for developing and retaining diverse talent

Notice for Prospective Candidates:
• Only emails from @captivateiq.com should be trusted.
We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:
• Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
• Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
• Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
• Ask candidates to make a payment in order to be considered for a position.
• Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
• Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

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