Production Support (Shell Script/Linux)

Unison Group

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia permanent

Posted: September 4, 2025

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Quick Summary

This role involves managing system alerts and incident resolution in a Linux/Unix environment, utilizing SQL and middleware technologies such as FTP and MQ messaging systems, and monitoring tools and incident management systems.

Required Skills

Shell Scripting Linux SQL (Oracle) Middleware Technologies FTP Messaging (MQ/JMS) Citrix Job Schedulers Monitoring Tools ITIL Framework

Job Description

• Proven experience in shell scripting in a Linux/Unix environment.

• Strong proficiency of SQL (Oracle-oriented)
• Understanding middleware technologies such as FTP and MQ messaging systems.
• Familiarity and knowledge of Citrix is a plus.
• Experience with job schedulers, particularly Mainframe Scheduler TWS (Tivoli Workload Scheduler for Z/OS), is a plus
• Experience with monitoring tools and incident management systems.
• Understanding of ITIL framework or similar service management best practices

Requirements:
• Run activity : handle and manage system alerts until resolution and process user 's requests (analyze and debug)
• Participate to projects and develop, maintain, and optimize scripts and SQL databases, ensuring data integrity of reconciliation applications.
• Troubleshoot infrastructure middleware components such as FTP servers and MQ messaging services and correspond with the infrastructure providers for fixes or incidents.
• Collaborate with cross-functional teams to align IT solutions with business objectives.
• Ensure compliance with relevant regulations and best practices in finance and technology

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