Production Support
SQUIRCLEITCONSULTINGSERVICESPVTLTD
Posted: September 9, 2015
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Quick Summary
Production Support role involves providing technical assistance to production teams, troubleshooting and resolving technical issues, and ensuring smooth day-to-day operations.
Required Skills
Job Description
Squircle IT Consulting Services is a leading IT solutions and services company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.
We are looking Production Support
Rate – 30% With Current Salary
We are looking someone can join in Max – 20-30 Days Do not sub those who have more than 1 month Notice Period
Interview date – 10- sept – 2015
Interview location – Pune /
Work location Pune
· IT Engineer / Graduate with Computers / IT with experience in providing L3 Technical Support
· Very good knowledge / exposure to at least one Unix, ldap, messaging & scripting skill
· Excellent trouble shooting skills, good communication skills
· Providing customer support in post-implementation support and maintenance.
· Willing to work in Shifts
· Excellent verbal and written communication skills in language to be supported
· Experience in troubleshooting in a live technical environment
· Excellent analytical and problem solving skills
· Superior customer service skills
· Ability to train peers on solutions
· Ability to take full ownership for resolution with escalated customers
· Ability to lead technical action plans
· Lead and provide expertise to team on projects.
· Highly developed knowledge of more complex solutions
· Education and Experience