Production Support Engineer

Tiger Analytics Inc.

Arlington, Virginia, United States permanent

Posted: May 15, 2023

Quick Summary

We are looking for a Production Support Engineer to join our team, where you will be responsible for troubleshooting and resolving complex technical issues related to data analytics and machine learning. The ideal candidate will have a strong background in SQL and be able to work effectively in a fast-paced environment. The successful candidate will be able to provide top-notch support to our clients and contribute to the growth of our global analytics consulting team.

Required Skills

Job Description

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

Requirements:
• Basic troubleshooting using one or more of the technologies like SQL, PL/SQL, DWH, ETL and Cloud Technologies and tools.
• Good Analytical, Problem-solving, Interpersonal and communication skills.
• Good Awareness of ITIL process.
• Good understanding of Operational best practices.
• Good understanding of any of the Job schedulers and Monitoring tools.
• Flexible to work in shifts based on client needs.
• Ability to work independently and work in a team in a collaborative fashion.
• Detail oriented and ability to multi-task.
• Understanding of any one of the scripting tools for basic automations – Perl/Python/UNIX Shell.
• Knowledge of DWH processes, data flow documents, Monitoring of batch processes, and troubleshooting skills.
• Understanding of the Azure ecosystem or any cloud would be an added advantage.

Benefits:
This position offers an excellent opportunity for significant career development in a fast-growing and challenging entrepreneurial environment with a high degree of individual responsibility.

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