Production Planner

Farfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.

OPERATIONS

The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.

GUIMARÃES

Our Guimarães office is located in this beautiful and historic city, often described as the ‘birthplace of Portugal’. This is where our creative operations team is based, in a custom-built office and studio facility with a games room, music area and unbeatable chill-out zone.

THE ROLE

Reporting to the Production Planning Senior Manager, you will play a pivotal role in fine-tuning production plans and meeting service level agreements (SLAs) for Farfetch Production. Your primary responsibility will be the elaboration of the physical production plan, ensuring that the execution follows the correct operational flow and within the installed capacity, enabling on-time and efficient delivery aligned with seasonal priorities.
In addition, you will actively participate in continuous improvement initiatives, contributing to the optimization of planning processes, capacity utilization, lead times, and overall production efficiency.

This role is based in Guimarães office (Avepark)

WHAT YOU’LL DO:
• Develop and maintain detailed production plans, adjusting schedules according to actual inbound arrivals.
• Ensure production plans respect the correct assumptions like operational flow and critical path milestones.
• Plan and balance production activities in line with installed capacity, identifying constraints and optimizing the operational flows utilization.
• Monitor execution against plan, analyze deviations, and proactively re-plan to mitigate risks to delivery timelines and SLAs.
• Collaborate closely with Production to align priorities and ensure smooth execution.
• Track and manage production SLAs, ensuring on-time completion and handover to downstream operations.
• Maintain accurate and timely updates of production status, quantities, and timelines in planning systems.
• Identify opportunities for continuous improvement in planning processes, capacity management, and production flow efficiency.
• Support root-cause analysis and implementation of corrective actions related to planning and execution issues.
• Contribute to performance reporting and planning reviews, providing data-driven insights to support decision-making.
• Foster a culture of teamwork and preparedness to respond effectively to unforeseen challenges.

WHO YOU ARE:
• +2 years of experience in planning with proficiency in MS Excel;
• Eager to optimize resource planning for maximum productivity;
• Skilled at problem-solving and resolution;
• Committed to continuous learning and improvement:
• Analytical and data-driven:
• A critical thinker with strong planning and follow-up capabilities;
• Excellent organizational skills and ability to manage multitasking autonomously;
• Comfortable working with deadlines in a fast-paced environment;
• Flexible and able to handle ambiguity with keen attention to detail;
• Advanced in English, both written and oral;
• Curious and a team player;
• Effective communicator.

REWARDS & BENEFITS:
• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community or taking care of you
• Training opportunities and free access to Udemy
• Flexible benefits program

EQUAL OPPORTUNITIES STATEMENT:
• Farfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law.

SCAM DISCLAIMER:
• It has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.

This role is based in Guimarães office (Avepark)