Product UX Designer - Aviation Fuel Management

This is a remote role; however, the candidate should be based near Farnborough or Greater Manchester, as travel to our offices will be required on an ad-hoc basis. 

i6 is a market leader in aviation fuel management technology, providing digital solutions that optimise fuel operations for airlines, fuel service providers, and fuel suppliers. Our mission is to transform aviation fuel management, making operations smarter, greener, and more efficient.

We are seeking a talented Product UX Designer to join our product development team.

The successful candidate will play a key role in shaping the end-to-end user experience of our aviation fuel management solutions. This role is strongly focused on UX design, research, and behavioural insight, combining qualitative research, data analysis, and design thinking to create intuitive, efficient products that meet the evolving needs of our aviation customers.

The Product UX Designer at i6 is responsible for ensuring that every product interaction is clear, efficient, and valuable for the user.

They lead UX discovery and research activities, translate insights into user journeys and interaction models, and work closely with Product and Engineering to ensure solutions are grounded in real user behaviour, validated through research, and measured through analytics.

UX Research & Discovery

Plan and lead UX research activities including user interviews, workflow analysis, usability testing, and feedback sessions.

Synthesise qualitative and quantitative insights to identify user needs, pain points, and opportunities.

Validate assumptions early through research and testing to reduce delivery risk.

Data-Informed UX Design

Analyse user behaviour using product analytics tools (e.g. Amplitude) to understand usage patterns, friction points, and drop-offs.

Use data and insight to inform design decisions, prioritisation, and iteration.

Define and track UX success metrics in collaboration with Product and Engineering.

Experience Design

Define and maintain user journeys, experience maps, and interaction models that guide product strategy and backlog priorities.

Create low- and mid-fidelity wireframes and prototypes to explore and validate solutions before UI execution.

Ensure experiences are optimised for clarity, efficiency, and real-world operational use.

Continuous Improvement

Continuously evaluate live product experiences using research, analytics, and user feedback.

Identify and recommend improvements based on evidence rather than opinion.

Stay current on UX research methods, analytics practices, and experience design trends.

Cross-functional Collaboration

Partner with Product, Engineering, and QA teams to ensure cohesive and user-centred delivery.

Communicate design rationale clearly, facilitating alignment between technical feasibility and customer value.

General Responsibilities

Delivery

Take accountability for delivering design outputs that maximise customer satisfaction and product usability.

Constructively challenge priorities or solutions that compromise user experience or design integrity

Ensure design artefacts are version-controlled, documented, and ready for development handoff.

Stakeholder Management

Represent the user in product discussions, ensuring the customer experience remains at the heart of every decision.

Communicate design concepts, trade-offs, and rationale to both technical and non-technical stakeholders.

Support the Product Manager and Product Owner in ensuring that design delivery aligns with roadmap and strategic objectives.

Risk and Compliance

Ensure all designs adhere to brand, accessibility, and data security standards.

Protect the confidentiality and integrity of company and customer information at all times.

Comply with all company policies, procedures, and time-recording requirements.

Experience & Skills Needed

Bachelor’s degree in UX Design, Human–Computer Interaction, Interaction Design, or a related field (or equivalent professional experience).

Minimum 2 years’ experience in a UX-focused Product Designer or UX Designer role within a software or SaaS environment.

Strong portfolio demonstrating UX thinking, including research, journey mapping, problem definition, and validated design outcomes.

Proven experience conducting UX research and usability testing.

Experience using product analytics tools (Amplitude preferred) to inform and validate UX decisions.

Ability to interpret behavioural data and translate insights into design improvements.

Proficiency with design and prototyping tools such as Figma.

Experience working in Agile teams with Product and Engineering.

Strong communication skills, with the ability to explain UX rationale and trade-offs clearly.

Soft Skills

Empathetic and user-focused mindset.

Excellent attention to detail and consistency.

Collaborative and proactive approach to cross-functional teamwork.

Comfortable working in a fast-paced, evolving environment.

Curiosity and a growth mindset - always seeking to improve both process and product.