Product Strategy & Ops, Strategist III

Our healthcare system is the leading cause of personal bankruptcy in the U.S. Every year, over 50 million Americans suffer adverse financial consequences as a result of seeking care, from lower credit scores to garnished wages. The challenge is only getting worse, as high deductible health plans are the fastest growing plan design in the U.S.

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a “one-size-fits-all” approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience.

The Role

We’re looking for a Product Strategy & Ops, Strategist III to strengthen how our Product team plans, delivers, and scales new products and features.

In this role, you’ll bring structure to how we plan and deliver our roadmap - managing the systems and processes that support planning while helping execute launches that deliver measurable business impact. You’ll bridge strategy and execution: running planning cycles, tracking progress against goals, and coordinating the teams that turn product ideas into results.

This role is ideal for someone who thrives on clarity, enjoys organizing complex work, and helps teams operate at their best. Lastly, our ideal candidate will be able to work out of Cedar's NYC HQ office 1-3 times a week in person.

Responsibilities:

Product Strategy & Planning

• Support strategic planning and prioritization: Partner with Product and Engineering leadership to align roadmaps to company goals and client needs, contributing to quarterly and annual planning cycles.

• Maintain roadmap and capacity visibility: Keep a clear, accurate view of Cedar’s product investments, dependencies, and available capacity through dashboards and trackers that make priorities and progress transparent.

• Strengthen tools and workflows: Help evolve the systems (Jira, roadmap tracker, dashboards) that streamline intake, prioritization, and reporting across teams.

• Support operating rhythms: Prepare materials and insights for Monthly Operating Reviews (MORs) and other leadership forums, summarizing progress, risks, and opportunities for improvement.

• Advance product metrics and insights: Partner with PS&O and Product Analytics to analyze product performance data, uncover gaps or inefficiencies, and highlight opportunities to improve adoption, experience, and business outcomes.

Product Delivery

• Support product and feature launches: Partner with Product, Engineering, Commercial, Marketing, and Client teams to coordinate and execute feature rollouts - helping determine when features are ready to scale to general availability (GA) and ensuring smooth, well coordinated launches.

• Ensure cross functional readiness: Equip internal and client-facing teams with clear, up to date resources such as demos, decks, and release materials that communicate value and drive adoption.

• Maintain clear communication: Support the creation and delivery of product release communications, including roadmaps, release notes, and client updates that provide transparency into what’s coming and why.

• Monitor adoption and performance: Track rollout progress and feature utilization, contributing to monthly readouts and surfacing insights on adoption trends and client impact.

Requirements:

• 5-7 years of experience in product operations, delivery management, or program management within SaaS, fintech, or healthcare technology environments.

• The ability to come into Cedar's NYC HQ office 1-3 times a week.

• Strong cross-functional collaborator experienced partnering with Product, Engineering, and Commercial teams to coordinate feature launches and complex initiatives.

• Operational and execution oriented mindset with experience managing roadmaps, delivery timelines, and planning tools (e.g., Jira or Smartsheet).

• Analytical and detail focused, able to interpret data, track adoption metrics, and connect product outcomes to business impact.

• Clear communicator with excellent organizational skills and comfort preparing updates, materials, and communications that keep stakeholders aligned through delivery.

Compensation Range and Benefits

• Salary Range* in CA, NY, NJ, CT, WA: $136,000 - $160,000

• This role is also equity eligible

• This role offers a competitive benefits and wellness package

*Subject to location, experience, and education

#LI-TN1

What do we offer to the ideal candidate?

• A chance to improve the U.S. healthcare system at a high-growth company! Our leading healthcare financial platform is scaling rapidly, helping millions of patients per year

• Unless stated otherwise, most roles have flexibility to work from home or in the office, depending on what works best for you

• For exempt employees: Unlimited PTO for vacation, sick and mental health days–we encourage everyone to take at least 20 days of vacation per year to ensure dedicated time to spend with loved ones, explore, rest and recharge

• 16 weeks paid parental leave with health benefits for all parents, plus flexible re-entry schedules for returning to work

• Diversity initiatives that encourage Cedarians to bring their whole selves to work, including three employee resource groups: be@cedar (for BIPOC-identifying Cedarians and their allies), Pridecones (for LGBTQIA+ Cedarians and their allies) and Cedar Women+ (for female-identifying Cedarians)

• Competitive pay, equity (for qualifying roles), and health benefits, including fertility & adoption assistance, that start on the first of the month following your start date (or on your start date if your start date coincides with the first of the month)

• Cedar matches 100% of your 401(k) contributions, up to 3% of your annual compensation

• Access to hands-on mentorship, employee and management coaching, and a team discretionary budget for learning and development resources to help you grow both professionally and personally

About us

Cedar was co-founded by Florian Otto and Arel Lidow in 2016 after a negative medical billing experience inspired them to help improve our healthcare system. With a commitment to solving billing and patient experience issues, Cedar has become a leading healthcare technology company fueled by remarkable growth. "Over the past several years, we've raised more than $350 million in funding & have the active support of Thrive and Andreessen Horowitz (a16z).

As of November 2024, Cedar is engaging with 26 million patients annually and is on target to process $3.5 billion in patient payments annually. Cedar partners with more than 55 leading healthcare providers and payers including Highmark Inc., Allegheny Health Network, Novant Health, Allina Health and Providence.