Product Sales Specialist

Confidential

Remote job permanent

Posted: January 30, 2026

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Required Skills

Outbound Sales US Customer Engagement Consultative Selling Deal Closing CRM Systems Freemium Conversion Add-on Upsell Appointment-Based Business Revenue Target Management Fast-paced Environment

Job Description

We’re looking for a Product Sales Specialist to help convert trial users into paying customers. You’ll engage directly with small business customers and help them understand the value of Setmore and its add-ons. This role focuses on proactive outreach, consultative selling, and closing, with clear ownership of results and a direct impact on revenue while building a strong foundation in SaaS sales.

Roles and responsibilities

• Proactively engage with US-based customers who sign up for the Setmore scheduling product to understand their needs and guide them toward the right subscription and add-ons.

• Identify and qualify sales opportunities by assessing customer workflows, booking volume, and operational challenges.

• Upon identification of an expansion opportunity, deliver a pitch tailored to their business. Explain the value proposition, ROI and pricing structure.

• Conduct short product walkthroughs or demos when needed, address any objections that arise around pricing or trust. Close the deal by using a structured follow-up plan.

• Own monthly conversion, upsells, and revenue targets by managing outreach initiatives. Additionally, maintain accurate and up-to-date CRM records.

• Work closely with onboarding, support, and internal teams to share customer insights and improve activation, retention, and sales effectiveness.

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