Product Recovery Specialist

About Base

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

About the Role

What You’ll Do

• Maintain accurate inventory to support manufacturing, service, and distribution operations.

• Support daily warehouse operations, including manufacturing support, cycle counts, inventory control, and material organization.

• Perform physical recovery, staging, and initial processing of high-value and time-sensitive product hardware.

• Execute hands-on disassembly, inspection, and safe handling of sensitive, hazardous, or large assemblies using precision tools and machinery (e.g., power tools, forklifts, electric pallet jacks, specialized recovery equipment).

• Develop and maintain detailed procedures, specifications, and test instructions for recovery, triage, and initial refurbishment processes.

• Move and track product through the recovery workflow by scanning items to various warehouse locations.

• Ensure accurate logging and tracking of recovered components and critical data using CRM, ERP, and asset management systems.

• Manage inventory, storage, and timely return of defective or recovered parts for engineering investigation.

• Coordinate with service technicians, engineers, logistics partners, and vendors to ensure efficient and cost-effective recovery logistics.

• Conduct initial audits and diagnostic troubleshooting to assess hardware condition and validate repair or return orders against documentation.

• Support root cause analysis (RCA) efforts by providing accurate documentation and initial findings to design and quality engineering teams.

• Identify and implement process improvements to enhance safety, speed, accuracy, and efficiency of inventory and recovery operations.

• Ensure strict compliance with environmental, safety, and regulatory requirements (including hazardous materials handling).

• Act as a technical escalation point for complex recovery challenges and field incidents.

• Collaborate closely with recovery, design, and manufacturing engineers to provide actionable feedback from field and inventory data.

What You’ll Bring

• Minimum of 3+ years of experience in inventory control; experience in high-volume operations is strongly preferred.

• Experience using inventory control systems or ERPs such as SAP, WARP, MOS/MES, NetSuite, or Odoo (preferred).

• Strong computer literacy, including intermediate Excel skills, Google Docs, and data analysis capabilities.

• High attention to detail with a strong analytical and problem-solving mindset.

• Ability to investigate inventory discrepancies and drive issues to resolution.

• Ability to work independently, manage shifting priorities in a fast-paced environment, and collaborate cross-functionally.

• Ability to lift up to 75+ lbs and obtain forklift or mobile equipment certification within a defined timeframe.

• Bachelor’s degree in business, supply chain, engineering, or a related field, or equivalent practical experience (preferred).

• Familiarity with bills of materials (BOMs), manufacturing parts, and production environments (preferred).

• Experience with continuous improvement initiatives, root cause analysis, lean manufacturing, or warehouse optimization (value-add).

• Experience managing cycle count programs and performing detailed variance reconciliation (value-add).

Entry-Level $22-$24

Mid-Level $25-$27

RSUs $1,300 Annually (5-year vest)

Our Values

• First Principles Thinking: Question assumptions. Principles > rules.

• Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.

• Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.

• Everyone’s an Owner: Follow through on commitments and own results.

• Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.

• Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.

• Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.

Do the best work of your life at Base.