Product Owner SR

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity: We are a pioneering force in financial technology, specializing in innovative SaaS-based solutions for mortgage servicing. As a key influencer in our Product department, we are seeking a seasoned Senior Staff Product Owner to take a leadership role in the entire life cycle management of our technology/digital product.
Your day-to-day at Sagent:

Apply Theoretical Knowledge:

• Apply a strong theoretical knowledge base to set and achieve goals through independent and influential work.

• Demonstrate specific functional expertise, typically gained through experience and formal education.

Technical Leadership and Project Management:

• Provide advanced technical leadership and guidance as a project manager, leveraging extensive technical expertise.

• Manage the entire life cycle of a technology/digital product, including purpose, definition, design, planning, development, prototyping, and testing.

Design Thinking and Roadmap Development:

• Apply design thinking techniques, such as user stories, wireframing, and prototyping, to define product features.

• Develop the product roadmap based on effort sizing and overall value to the business.

Collaboration and Sprint Reviews:

• Frequently engage with development teams and business stakeholders for sprint reviews and feedback sessions.

• Collaborate closely with cross-functional teams to ensure alignment with product development goals.

Scrum/Agile Development Techniques:

• Utilize team scrum/agile development techniques, including continuous delivery and field trials.

• Leverage tools for team collaboration, product testing, issue tracking, and backlog management.

We would love to hear from you if you have:

• Bachelor’s degree in business, Computer Science, or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.

• Proven experience in a product owner role within the financial or mortgage servicing industry.

• Exceptional organizational and communication skills.

• Ability to work independently and collaboratively in a dynamic environment.

• Proficient in using design thinking techniques and tools for product definition.

• Familiarity with scrum/agile development techniques and tools.

• Strong project management skills with the ability to manage the entire product life cycle.

• Excellent communication skills to effectively engage with development teams and stakeholders.

• Analytical mindset with a focus on continuous improvement.

• Hands-on servicing transfer experience, including loan boarding, service releases, data mapping, reconciliation, and post-transfer operational support — ideally with exposure to non-Sagent transfer processes and tools.

• Operator-level understanding of how transfers impact downstream servicing functions such as escrow, payment processing, loss mitigation, customer communications, and regulatory reporting.

• Product and systems-thinking mindset, with the ability to translate operational pain points and cross-system dependencies into scalable tools, workflows, or product requirements rather than manual workarounds.

• Track record of process improvement and proactive risk identification, anticipating transfer issues before they occur and redesigning processes to improve efficiency, accuracy, and scalability.

• Strong collaboration and problem-solving skills across operations, compliance, engineering, and product teams, with comfort tackling ambiguous problems and a strategic lens toward long-term solutions.

#LI-DNI

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.