Product Owner

About NineTwoThree

NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture.

With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more.

About the Role

We are seeking a highly motivated and experienced Product Owner to manage multiple client projects simultaneously. In this role, you will be the primary point of contact for our clients, translating their needs and vision into actionable requirements for our internal project management and technical teams. This role demands a unique blend of technical aptitude, communication skills, and the ability to drive projects forward independently.

Unlike typical Product Owner roles focused on detailed design and user flows, this position will concentrate on highly technical projects. You will be working with clients who are often operational, technical, and/or product-minded, but who rely on their internal teams to drive the product strategy and overall roadmap. You will serve as a crucial bridge between the client's vision and our technical execution.

This position requires someone who is more than just an "order taker." While the client provides the general direction, you must proactively engage in back-and-forth communication, collaborating to clarify requirements, uncover underlying needs, and prioritize effectively. You will be expected to contribute to the problem-solving process, leveraging your technical understanding to guide the client toward the best solutions.

Note: This role is similar to what some companies might call a Technical Product Manager or a Product Owner with a strong technical focus.

Responsibilities:

• Client Management: Serve as the primary point of contact for multiple clients, building strong relationships and managing expectations.
• Requirements Gathering & Analysis: Elicit, analyze, and document client requirements, ensuring clarity and feasibility.
• Technical Translation: Translate client needs into detailed specifications and user stories that can be understood and implemented by the development team.
• Project Management: Manage the scope, schedule, and budget for multiple concurrent projects, ensuring on-time and within-budget delivery.
• Collaboration & Communication: Facilitate clear and consistent communication between the client, project management, and technical teams.
• Prioritization: Work with the client to prioritize features and tasks based on business value, technical feasibility, and resource availability.
• Problem Solving: Proactively identify and address potential roadblocks, collaborating with the client and internal teams to find effective solutions.
• Technical Understanding: Develop a strong understanding of the technical aspects of each project, enabling you to participate in technical discussions and guide decision-making.
• Product Roadmap Contribution: Contribute to the client's product roadmap based on technical feasibility and insights gained from the development process.
• Risk Assessment: Identify and assess potential technical risks, proposing mitigation strategies.

Requirements:
• 3+ years of experience as a Product Owner, Technical Product Manager, Business Analyst, or similar role, preferably in a consulting or agency environment.
• Demonstrated experience managing multiple projects simultaneously and independently.
• Strong technical aptitude and the ability to understand complex technical concepts.
• Excellent communication, interpersonal, and presentation skills.
• Proven ability to elicit and document clear, concise requirements.
• Experience working with technical teams and a solid understanding of software development methodologies (e.g., Agile, Scrum).
• Strong problem-solving and analytical skills.
• Experience working directly with clients and managing client relationships.
• Bachelor's degree in Computer Science, Engineering, or a related technical field preferred.
• Familiarity working in a fast-paced environment.

Benefits:
We are glad to offer you:

• 100% remote job.
• Annual paid vacation: 20 working days per year during the first 3 years, further increasing to 25 days in later years.
• Paid sick leave and holidays.
• Reimbursement of expenses for professional development courses/certifications (up to 100% in agreement with the Manager).
• Well-being budget.
• Team and atmosphere: we hire people we trust, so you'll be the part of a strong positive engineering culture, a tightly-knit team of professionals with a good sense of humor.

Hiring process:

We value your time and ours and make the process fast and easy. Our interview process takes the following steps: HR interview, test challenge, second interview with Head of Product and CTO, third interview with CEO (optional), Offer.