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Product Owner - Payment gateway

emerchantpay

Sofia, Sofia City Province, Bulgaria Hybrid permanent

Posted: March 30, 2026

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Quick Summary

Develop and lead product development projects, including defining product requirements, creating product specifications, and collaborating with cross-functional teams to deliver high-quality products that meet business needs.

Job Description

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers.

Currently, we are looking for an experienced Product Owner who is ready to join our Product Development team. They will be working with IT, product management and business stakeholders to ensure our e-Commerce solutions effectively address the corresponding needs of the market. In this highly collaborative position, the Product Owner will strategize the best approaches to continue improving our payment products.

Responsibilities

• Owns and manages the Product Backlog and clearly expresses its items.

• Ensures that the Product Backlog is visible, transparent, and clear to all, and shows what the Development Team will work on next, showing sufficient items and provisional priorities for the next few releases.

• Prioritizes items in the Product Backlog to best achieve goals and missions under the set priorities, in collaboration with Product/Project managers, the Development Team, and other Stakeholders.

• Makes decisions and prioritizes the content and ordering of the Product Backlog.

• Works with Stakeholders to create a clear definition of what is needed that is then translated into final requirements for the Development Team.

• Validates requirements in the form of user stories coming from Stakeholders and, where necessary, rejects requirements that do not have proper justification, urgency, or feasibility and do not contribute value to the Product.

• Ensures the Development Team understands items in the Product Backlog to the level needed.

• Performs user acceptance testing of the delivered by the Development Team new features and functionalities.

• Ensures that the submitter Stakeholder formally approves/accepts the work of the Development Team before release on Production.

• Performs demos and training sessions on his/her products and new features to Stakeholders and wider audiences if required.

• Ensures that adequate and fully up-to-date product documentation and product information are always available.

• Is the Product Expert in his or her field and is the main source of information for the wider company on that Product.

• Ensures his/her knowledge of the assigned product(s) is up-to-date and complete.

• Is aware of our competition’s product offering, new trends, and developments.

• Complies with all internal regulations, procedures, policies, and ISO management systems.

Requirements

• 2+ years of experience in a software product owner role.

• Deep understanding and knowledge of payment gateways flows and technologies.

• Having experience working on 3rd party bank, payment, or fintech API integrations would be considered an advantage.

• Being comfortable communicating with business stakeholders, Engineering, UX, and Analytics teams at all levels.

• Being focused on outcomes rather than outputs and can judge the viability, desirability, and feasibility of a 3rd party technical integration in a matter of minutes.

• Technical knowledge and skill to speak authoritatively on the technical aspects of payment method integrations.

• Can-do attitude and enthusiasm to overcome obstacles and get the job done, even if it means solving problems outside of your defined role.

• Proficient in written and spoken English.

• Education in BA/BS related field - Software Engineering, or equivalent work experience.

• Experience with different aspects of payment provider integrations: card payment processing, card acquirers, online banking, alternative payment methods.

Benefits

• Fast-growing payment company.

• Excellent working conditions, casual atmosphere, and state-of-the-art hardware.

• Modern, challenging, constantly growing business.

• Professional development - books, trainings, etc.

• Team buildings and fun activities.

• 25 days paid holiday, 1 day for every 2 years with us.

Please apply with your CV in English. Only short-listed candidates will be contacted.

The personal data of the applicants will be processed in strict confidentiality by emerchantpay ltd. UIC 175117520 solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.

emerchantpay is an equal opportunity employer. We appreciate people with different backgrounds and mindsets, and we honor diversity and inclusion

#LI-Hybrid

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