Product Owner – Marketing & Sales Enablement (update)

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

We are seeking a dynamic and experienced technology Product Owner to join our Business Technology Solutions team, focusing on Marketing and Sales solutions.

The Product Owner will lead the development and enhancement of technology solutions that optimize commercial operations and drive business growth. This role requires a technical background and the ability to work closely with development teams, including offshore resources, to ensure high‑quality technical delivery.  

This position requires on‑site presence three days per week.

Major Responsibilities

Product Vision and Strategy

• Develop and communicate a clear product vision and product delivery roadmap aligned with business objectives.
• Collaborate with stakeholders to define and prioritize product features and enhancements.
• Understand both data and technology capabilities already in use across AbbVie and recommend appropriate application within the product portfolio.

Product Development

• Lead the agile development process, working closely with cross-functional teams including IT, commercial operations, and marketing.
• Develop comprehensive estimates and development timelines by soliciting input and collecting feedback from all impacted stakeholders.
• Work across BTS and business functions to negotiate and secure the availability of resources and budget to meet the demands.
• Manage and supervise vendor project teams and internal resources to deliver technology product evolution on time and within budget.
• Provide hands‑on technical oversight of offshore development teams and ensure adherence to technical best practices.

Stakeholder Engagement

• Engage with business stakeholders to gather requirements and feedback.
• Manage stakeholder expectations and ensure alignment with the product roadmap.

Performance Monitoring

• Define key performance indicators (KPIs) to measure product success.
• Analyse product performance data and make data-driven decisions for improvements.

Problem Solving

• Identify potential risks and develop mitigation strategies.
• Address technical challenges and ensure solutions are scalable and robust.

Education

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Advanced degree or certification in Product Management, Agile methodologies, or related areas is a plus.

Experience

• Minimum of 5 years of experience in IT product management or a related field.
• Understanding/expertise in defining and implementing digital strategies for the pharmaceutical/healthcare industry is a plus.
• Experience working in technically complex environments, ideally within large-scale technology service or consulting environments.
• Proven experience managing or collaborating with offshore development teams.

Skills

• Strong understanding of CRM and Sales enablement business processes and supporting technology solutions.
• Proven experience in CRM platforms like Veeva and Salesforce.
• Strong technical acumen with the ability to challenge development teams and validate technical decisions.
• Strong analytical and problem-solving abilities.
• Proven track record of effective project (workstream) leadership and positive results.
• Exposure to capabilities such as Marketing Automation, Event Management, Case Management, Identity Management, etc., is a plus.
• Excellent communication, leadership, and stakeholder management skills.
• Proficiency in agile methodologies and tools (e.g., Scrum, Kanban, JIRA).
• Ability to think strategically and translate business needs into technical requirements.

Other

• Ability to work effectively in a global, matrixed environment.
• Ability to self-manage time and priorities.
• Interest in technology trends and the application of technology to improve end-user experience.
• Willingness to travel as needed (10–15%).

AbbVie Culture

At AbbVie, we care deeply about bringing innovative solutions to patients in need. By joining us as a Product Specialist, you'll be at the forefront of our mission, working in a dynamic and supportive environment that encourages growth and collaboration.

• All4OneAbbVie: Foster strong interpersonal relationships and teamwork.
• Decide Smart & Sure: Navigate ambiguity and make informed decisions.
• Agile & Accountable: Communicate a clear and inspiring vision.
• Clear & Courageous: Provide honest and constructive feedback.
• Make Possibilities Real: Efficiently plan and execute tasks while adapting to challenges.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html