Product Owner - Hotels

Taj HR

Saudi Arabia Remote permanent

Posted: November 26, 2025

Job Description

We are seeking a highly skilled Product Owner – Hotels to lead the strategy, roadmap, and execution for our hotel vertical. You will drive a seamless end-to-end customer journey across Search → Compare → Booking → Post-Stay while collaborating with engineering, supply, UX, analytics, and operations teams.

This role is ideal for someone with strong OTA/hospitality tech experience, data-driven decision-making, and a passion for creating exceptional booking experiences.

Responsibilities

• Own and develop the product vision for the hotels vertical.
• Build and manage the product roadmap for Search, Content, Booking, Payments, and Post-Stay.
• Lead backlog management, sprint planning, and Agile delivery.
• Enhance end-to-end user experience through UX improvements and A/B testing.
• Manage supplier integrations (Juniper, Travolutionary, Expedia, etc.).
• Improve pricing accuracy, content consistency, and mapping quality.
• Analyze funnel metrics and translate insights into product improvements.
• Optimize post-booking flows (modifications, cancellations, refunds).
• Collaborate cross-functionally to deliver impactful product outcomes.

Requirements:
• Bachelor’s degree required (Business, Computer Science, Engineering, or related field).
• 5–7 years of experience in OTA, hospitality tech, or related e-commerce product roles.
• Strong understanding of supplier integrations, mapping, content structure, and pricing models.
• Experience with XML/REST APIs, performance optimization, caching & CDNs.
• Strong Agile/Scrum experience including backlog & stakeholder management.
• Proficiency in analytics tools (Looker, Tableau, Excel).
• Excellent communication and cross-functional collaboration skills.

Key Metrics

• Conversion rate (Search → Book)
• Response time distribution
• Mapping accuracy & feed stability
• Supplier error/timeout recovery
• Cancellation & refund turnaround
• VCC & Pay@Property performance

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