Product Owner - Hospitality Software (m/f/d)

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly global hotel technology platform—Shiji’s cloud-based portfolio includes Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide, including the largest chains.

The best hotels run on Shiji—day and night.

We are looking for an experienced Product Owner to drive functional solutioning, cross-domain analysis, and end‑to‑end delivery of complex features within Daylight PMS. In this role, you will work closely with Product Managers, Technical Leads, Developers, UX, and other Product Owners to shape high‑quality solutions that meet customer and business needs.

Business Understanding & Solution Definition

• Understand the business perspective and be able to represent the goal for the development team.
• Perform system-wide functional analysis for cross-domain initiatives.
• Identify edge cases, dependencies, risks, and constraints early in the process.
• Evaluate alternate solutions and propose business‑aligned options.
• Facilitate workshops to align stakeholders on functional and technical direction.

Technical Collaboration & Development Support

• Translate business requirements into workable items with testable acceptance criteria tied to real business outcomes.
• Collaborate across modules and development teams to manage dependencies, align on technical impacts, and plan accurate delivery timelines.
• Maintain a well-organized backlog by planning upcoming sprints, keeping a healthy pipeline of actionable stories, and ensuring workload is appropriately balanced.
• Own feature delivery from concept to post-release support, coordinating with QA and Support for testing, release, and troubleshooting.
• Respond to team questions in a reasonable time; lead discussions that result in concrete decisions.

Communication & Stakeholder Alignment

• Provide regular delivery and risk updates to Product Manager and Product Director, escalating delays early and aligning on mitigation plans.
• Facilitate communication between other Product Owners and Development Teams to ensure alignment on priorities and decisions.
• Lead sprint reviews and product updates to stakeholders as needed, presenting completed work with clear, value-focused narratives.

• 5+ years in Product Ownership, Business Analysis, Systems Analysis, or Functional Architecture.
• Ability to explain and document complex business logic clearly and precisely — including dependencies, constraints, and edge cases.
• Strong communication and documentation skills. Fluent English is required.
• Proactive attitude — actively pushing topics and initiatives forward, not waiting to be asked.
• Hospitality tech experience, preferably experience with API-driven, distributed platforms is a plus.

• A creative technology environment with ownership and responsibility. 
• Feedback-driven culture where your ideas matter. 
• Opportunities for professional and personal growth in a global company. 
• Access to learning platforms such as OpenUp, Pluralsight, and GoodHabitz, as well as 40 hours per year dedicated to learning & development during working time.
• Flexible working hours and (partially) remote work options. 
• A modern, well-equipped workplace in one of our multinational offices. 
• Regular company events, team activities, and access to local perks.