Product Operations Lead

We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.

AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits. Through AutoSync, we provide software solutions to 3,500+ dealers, streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS) is a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders

As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.

Join us on our journey as we bring together the best of Europe and North America to shape the future of automotive retail.

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A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our global community.

We are currently looking for a Product Operations Lead based in Toronto to join our global Product and Tech Organization, distributed across Europe and Canada. You will primarily support our Canadian operations, particularly the Trader team, while also working closely with colleagues in Europe.

This is a senior-level individual contributor (IC) role—you will lead key strategic and cross-functional initiatives, drive operational excellence, and elevate product execution without managing people directly. You will sit at the heart of the product organization, driving alignment, efficiency, and clarity at scale.

What You’ll Do

• Lead and scale operational frameworks such as Objectives and Key Results (OKRs), particularly for our Canadian Software and Fintech businesses.

• Coordinate all OKR-related rituals and maintain centralized reporting systems and dashboards.

• Prepare and deliver OKR progress updates to senior stakeholders, including those outside of Product & Tech.

• Partner with Product and Tech leaders to ensure roadmaps align with company and product strategy.

• Drive operational excellence by owning and optimizing the product management tool stack (Jira, Aha!, Asana); ensure best practices and adoption across teams.

• Identify tooling gaps and lead evaluations and implementations of new tools or integrations.

• Act as a strategic advisor to Product and Tech leadership, proactively identifying opportunities for improvement and leading high-impact initiatives.

• Ensure ongoing alignment between Product and key business stakeholders (Sales, Marketing, Customer Care), especially around roadmap changes and planning.

• Develop, maintain, and promote clear documentation for tools, processes, and workflows.

• Lead and support large-scale change initiatives across the product organization.

What You Bring

• 6+ years in product operations, program/project management, or related roles, ideally in a technology or product-driven organization.

• Proven experience leading complex, cross-functional initiatives with high strategic impact.

• Strong communicator—able to influence and align stakeholders at all levels across functions.

• Excellent organizational and planning skills, with the ability to manage multiple initiatives independently.

• Comfortable navigating ambiguity and change in a fast-paced, global environment.

• Deep understanding of agile product development and operational practices.

• Hands-on experience with tools like Jira, Aha!, Asana, and reporting platforms (e.g., QuickSight, Excel).

• A strategic mindset: able to zoom out to see the big picture while ensuring day-to-day excellence.

Bonus Points:

• Experience in marketplaces, fintech, automotive, or e-commerce industries.

• Exposure to product management frameworks and tool governance.

• Familiarity with collaboration across distributed, international teams.

What's In It For You:

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

Benefits from Day 1

• Gym discounts

• Employee and Family Assistance program

• Virtual wellness events

• Conferences & training budget

• Regular internal training programs

Financial planning

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

A culture of growth

With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.

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Compensation

The expected compensation for this position is: $130,000 - $150,000 CAD Base Salary.

For a career where you can drive our business and shape your future, apply now.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.

Vacancy Status: This job posting is for an existing vacancy.