Product Operations Intern

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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🎯 Mission

Join us as a Product Ops Intern and become the operational backbone of our Product organisation. You'll own the recurring reporting that keeps product leadership sharp: OKRs, MBRs, provider invoices. Precise, reliable, every single month.

👩‍💻 What you'll do

• Own invoice and provider management. Collect invoices, log them in Coupa, and track them internally with Marina.

• Lead at least one strategic side project. Pick up high-visibility work: competitor database cleanup, AI tools inventory, demo account mapping. Deliver results that PMs actually use.

• Use AI to work smarter. Automate what you can, sharpen your documentation, move faster. We genuinely celebrate this.

🤔 What we're looking for

• Obsessive attention to detail. You catch inconsistencies before anyone else does. Your work is clean, complete, precise.

• Strong written English. You document clearly and produce reporting artifacts that need minimal editing.

• Comfort with operational ownership. Recurring work doesn't bore you. It makes you better. You take pride in owning a process reliably.

• Stakeholder management. You can chase Product leadership for inputs, diplomatically, without creating friction.

• AI-native mindset. You experiment, automate, and genuinely enjoy finding smarter ways to work.

🏅 What you'll get

• Real ownership from month 2-3. Once trained, you run the reporting and invoicing workflows autonomously. Real accountability.

• Direct visibility at the top. Your work reaches Product leadership every month.

• A small team where you matter. Two people means fast learning, direct feedback, and nothing to hide behind. Everything you do has visible impact.

• Side projects with genuine scope. From AI tools inventories to competitor databases, you'll contribute to work that outlasts your internship.

🤝 Your future manager

You'll be working directly with Mario Liverini, Product Ops Manager at Qonto. Mario is the kind of manager who sets clear expectations from day one. He will then genuinely trust you to run with it. He's a big believer in autonomy, so if you find a smarter way to get something done (especially with AI), he'll be the first to cheer you on. You'll get real, honest feedback throughout; the kind that actually helps you grow. Expect honest feedback and a manager who treats you like a professional from day one.

At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Perks:
Flex your schedule. Work from home up to 2 days a week with our hybrid policy.

Stay active. Gympass gives you access to 3,000+ sports and wellness partners.

Eat well. Lunch card, 50% on us.

Get around. 50% of the cost of your public transportation pass is covered.

Enjoy the rest. Team events, snacks, and beverages.

Take time off. 1 paid day off per month, no questions asked.

Be yourself. An inclusive, supportive environment where everyone belongs.

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On average, our hiring process lasts 20 working days. More information on our candidate journey here

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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])