Product Marketing Manager - AI Platform

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale.

The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster.

Position Summary

Harness is redefining how companies deliver software with speed, safety, and confidence. AI is core to how we do it. We’re seeking an AI Product Marketing Manager to craft the Harness AI narrative across the platform, transforming fast-moving capabilities into a clear, consistent point of view that resonates with the market and our own teams.

Unlike a typical PMM role that owns a point product end-to-end, this role is cross-cutting and platform-oriented: you’ll define how Harness shows up as an AI-forward company for software delivery, then enable other PMMs to stay aligned and on-message as they launch features across the portfolio. You’ll work closely with product, engineering, corporate marketing, sales enablement, and company leadership to translate technical innovation into stories that travel.

This is a high-impact role for someone who thrives in ambiguity, can move seamlessly between deep technical conversations and executive-ready updates, and can create world-class thought leadership by interviewing the right people and writing exceptionally well

About the role

Strategy & Narrative Leadership

• Own and evolve the Harness AI platform narrative: messaging pillars, proof points, and “why now” framing for how AI changes software delivery.

• Partner with Product and Engineering to translate platform capabilities into crisp market stories and launch strategies.

• Work with peer PMMs to AI advances in individual products as part of a larger narrative.

• Bring market and customer insights back into roadmap and positioning discussions to sharpen differentiation and prioritization.

Launches & Platform Enablement

• Lead GTM for key AI platform launches (such as updates to our knowledge graph), from positioning to launch assets to internal enablement.

• Create and maintain launch assets: solution briefs, presentations, blogs, campaign copy, videos, demos, and executive-ready narratives.

• Enable field teams with clear talk tracks and materials that help them win, and stay consistent, even as the story evolves.

Thought Leadership & Evangelism

• Produce high-quality thought leadership by interviewing engineering, product leaders, and executives, then crafting content that feels both visionary and credible.

• Own the “where we show up to talk AI” strategy: identify which conferences/events matter, propose topics, and recommend the right Harness speakers for each audience.

• Partner with corporate marketing to pitch and place AI narratives across channels (events, webinars, campaigns, executives, and customer stories).

Insights & Competitive Intelligence

• Track AI market trends and competitive narratives and translate them into actionable guidance for PMMs and the field.

• Use funnel, pipeline, and call analysis insights to identify where our AI story is resonating or not, and adjust messaging, enablement, and content accordingly.

About you

• 7+ years in product marketing or a relevant technical/strategic role (product management, solutions engineering, architecture, etc.).

• Strong foundation in the software delivery lifecycle and the realities of building, shipping, and operating software.

• Exceptional writer and storyteller: you can turn complex systems into crisp narratives without losing technical truth.

• Comfortable in ambiguity; able to create structure and momentum when the “right answer” isn’t obvious.

• Credible with technical audiences (engineers, architects) and effective with executives (clear, concise, outcomes-oriented communication).

• Highly collaborative: you enjoy aligning many stakeholders around a single story and helping others execute it.

Bonus Points

• Experience marketing AI-driven platform capabilities (data/knowledge graphs, intelligence layers, analytics, automation) to technical buyers.

• Prior conference programming / speaker strategy experience, or close partnership with executive communications.

• Ability to make an AI capability feel tangible via a simple demo narrative or clear “before/after” customer story.

What Success Looks Like

In the first 6–12 months, success may look like:

• A clear, differentiated Harness AI narrative that’s adopted across product marketing and the field.

• Consistent AI messaging in launches across the portfolio (less “one-off feature copy,” more platform coherence).

• Stronger market presence: the right conference talks, better topics, stronger speakers, and tighter follow-through.

• High-performing thought leadership that drives engagement, pipeline influence, and executive-level credibility

Work Location

Preferred: Bay Area, CA.
Remote: Open to candidates based anywhere in the U.S.

What you will have at Harness

• Competitive salary

• Comprehensive healthcare benefits

• Flexible Spending Account (FSA)

• Flexible work schedule

• Employee Assistance Program (EAP)

• Flexible Time Off and Parental Leave

• Monthly, quarterly, and annual social and team building events

• Monthly internet reimbursement

The anticipated base salary range for this position is between $190,000 and $205,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position also includes a commission/variable component, which is based on performance, plus equity, and benefits. More details about our company benefits can be found at the following link: https://www.harness.io/company/careers.

Pay transparency
$190,000—$205,000 USD

Harness in the news:

• Accelerating Our Mission to Bring AI to Everything After Code

• Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation

• How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal

• Harness Research Shows AI Visibility Crisis Fueling Security Nightmare

• Harness has been named to the Inc. Power Partner list for software delivery success

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at [email protected]. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.