Product Manager (ViralSweep)

Clearer.io is reimagining eCommerce with a suite of apps that make search, discovery, and customer engagement smarter, simpler, and more impactful. We help merchants (from high-growth Shopify brands to global enterprises) streamline operations, earn trust, and drive sustainable growth. Backed by fresh investment and moving fast, we value clarity, outcomes, and a customer-first mindset.

ViralSweep isn’t steady-state SaaS—it’s campaign-driven, deadline-bound, compliance-sensitive, and seasonal. You’ll own day-to-day product outcomes for ViralSweep across enterprise and Shopify SMB segments: prioritizing the roadmap, shipping fast, and tying work directly to ARR, retention, and margin. Expect to jump into select customer and sales conversations when it moves the number, and to turn messy one-offs into scalable workflows and guardrails.

What you'll do:
• Own the roadmap: Maintain a clear, outcome-oriented backlog across enterprise and SMB needs.
• Drive discovery: Run interviews, frame problems, and write tight PRDs/specs.
• Ship quality fast: Scope MVPs, iterate quickly with Eng/Design, and prove impact with metrics.
• Be revenue-minded: Connect features to acquisition, activation, retention, and expansion; make smart trade-offs vs. ARR/margin goals.
• Support GTM: Join key sales calls, craft demos, and enable Success with playbooks/collateral.
• Make commercial calls: Decide on refunds/credits within guidelines; convert patterns into product fixes.
• Integrate for distribution: Deepen Shopify and ecosystem integrations to drive stickiness.
• Keep it compliant: Coordinate with experts on jurisdictional rules, fraud prevention, and privacy.
• Instrument & learn: Define success metrics, run experiments, and publish results.

What you'll need:
• Experience: 3–5 years as a B2B SaaS PM (MarTech/eCommerce ideal); we’ll consider a 1–2 year founder-type with strong commercial instincts.
• Commercial sharpness: Comfort making calls on pricing/packaging, refunds, and custom work with imperfect data.
• Customer-facing strength: Confident in demos, objection handling, and partnering with Sales/Success.
• Execution chops: Crisp PRDs, MVP scoping, fast shipping, analytics instrumentation, and clear reporting.
• US-market alignment: Excellent written English and intuition for US marketing/compliance tone.
• Ecosystem savvy: Working knowledge of Shopify, promotions workflows, fraud/risk, and data privacy basics.

Why clearer.io :
• Customer-First: Practical solutions, real merchant outcomes.
• Growth-Focused: We measure impact in revenue and retention, not feature count.
• Clear & Simple: Low-ego, high-ownership culture with direct, down-to-earth collaboration.
• Supportive Team: Empowered peers across Product, Eng, Design, and GTM who ship and learn fast.
• Benefits: Private medical benefits and a work environment built on clarity, trust, and results.