Product Manager- Transaction Fraud

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

You:

As a highly motivated and enthusiastic Product Manager at Feedzai, you will play a crucial role in the development of our Fraud solutions. You’ll be working across Engineering, Data Science, Business and Design, understanding both the technical and business side of Feedzai’s Fraud product solutions and practically driving forward the Feedzai roadmap

Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today.

We are looking for an Senior Product Manager with strong customer focus and passion for building great products to join us in this exciting journey and support the definition and execution of Feedzai’s Fraud Product vision & strategy.

Your Day to Day:

• Be responsible for setting the Product scope and definition for Feedzai’s Transaction Fraud for Banking (TFB) solution, working with all Feedzai teams (e.g. Engineers, SME, Data Science, etc.) to ensure that PRD, epic, story, task (etc.) documentation is managed through initiation to completion

• Be responsible for managing customer feedback through a documented and tracked REQ’s process, promoting resolution through the Product roadmap and providing evidence to demonstrate that key customer requests are progressing into TFB roadmap releases

• Consult with wider stakeholders to ensure that Product, Customer and Industry requirements are referenced and documented in the roadmap, escalating where necessary any deviation from these requirements in the development lifecycle.

• Help coordinate and support the development of sprint / multi-sprint activities across the engineering development team, ensuring all contributors are clear on the scope of feature delivery, and the role that feature plays within our wider Solution ecosystem.

• Partner with cross-functional teams and key internal and external stakeholders to define, prioritize and align the product roadmap to the Product strategy and vision (Research, Sales, Marketing, Customer Success, etc)

• Work with internal and external customer risk and data science teams to understand and evaluate use-cases, and assess how TFB risk models, rules and strategies can evolve to help satisfy emerging business requirements

• Work directly with customers to sponsor, integrate and gather feedback on the value of the TFB solution and how it can be evolved further to target real-world challenges

• Work with UX/UI Designers to iterate on the definition of the user experience and UI

• Utilize product analytics to develop a deep understanding of user behavior and identify opportunities for rapid experimentation and product enhancements.

You Have & You Know-how:

• 5+ years of experience as Product Management for a fraud product or platform.

• Familiarity with modern software development practices

• Proven experience working with cross-functional teams to prioritize and deliver roadmap

• Strong analytical skills and ability to provide guidance, direction and set measurable goals

• Strong communication skills, verbal and written, for both business and technical audiences

• Comfortable presenting to technical and non-technical customers

• Fluency in English language, written and spoken

• Additional language fluency; Spanish and/or Portuguese preferred

Valued:

• Experience with Fraud product development is preferred, however candidates with experience in wider financial crime detection and/or digital payments area will be considered

• Experience in FinTech is valued.

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Your First 30-Days at Feedzai:

You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!

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Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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