Product Manager - People Processes

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 70 countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero

We are on the lookout for a Product Manager - People Processes to join the People & Culture Team on our journey to always deliver amazing experiences. 

Join the team that champions the employee experience at Delivery Hero. As part of the CHRO Office, you'll provide essential support that helps optimize workflows and empower leaders to focus on strategic priorities. Your contributions will drive productivity and ensure that our teams are equipped to deliver great results, ultimately helping Delivery Hero achieve its vision and goals. With each initiative you support, you’ll be building a positive culture that fuels innovation, teamwork, and a sense of belonging across our global organization.

• Develop a deep understanding of the HR operations and the processes affecting our employees

• Own discovery, prioritization, and roadmapping for end-to-end employee lifecycle and global People Operations processes (e.g. onboarding, preboarding, employee changes, offboarding) 

• Translate strategy and business priorities into outcome-based roadmaps for employee processes globally

• Ensure initiatives move from discovery to delivery by clarifying scope and success criteria, managing dependencies and trade-offs, and supporting change and adoption

• Act as a connector and facilitator between the Product Head, Center of Excellence, and HRIS teams

• Serve as an ambassador of the Product organisation, ensuring best practices are embedded in our ways of working across full product lifecycle

• Minimum 5 years of related experience, ideally as Product Manager, Project Manager,  Business transformation manager, or in Product operations

• Proven experience leading discovery and prioritization in complex environments

• Ability to work with remote teams

• Strong problem framing and analytical thinking

• Excellent facilitation and stakeholder management skills

• Ability to operate effectively in ambiguity and complexity

• Independent, resourceful and always looking to raise the bar

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

 

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

                 

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading 

                 delivery platform, we’d love to hear from you. Apply today!

 

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected] it in your application.

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.