Product Manager - Loyalty, Partnerships

One Group | One Energy

We are Enerwave, member of HELLENiQ ENERGY and a leader in providing outstanding and innovative energy solutions. We operate with passion, being engaged in heart and mind to what we do, and we pride ourselves on offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions in our headquarters in Athens, across multiple departments and areas of expertise.

We are currently looking for a Product Manager – Loyalty, Partnerships is responsible for defining, developing and continuously optimizing the company’s loyalty product and leveraging strategic partnership. The role combines strategic ownership with hands-on, day-to-day operational execution to ensure the loyalty program and partner activities run smoothly and deliver measurable commercial impact, requires strong business acumen, a data-driven mindset, and continuous monitoring of the energy market, competitive landscape and industry developments, with the objective of driving customer value, engagement and incremental revenue.

Key Responsibilities

• Own and evolve the loyalty product strategy, including value proposition, reward mechanics, benefits, customer journeys and operating rules
• Identify, evaluate, develop and manage strategic partnerships that enhance the loyalty proposition and commercial performance
• Build and evaluate business cases for new partnerships and loyalty initiatives
• Monitor performance through key KPIs (member acquisition, active members, redemptions, usage, conversion) and translate data into actionable insights
• Collaborate closely with Marketing, Sales and Customer Experience, Customer Care teams on member engagement and activation campaigns
• Conduct ongoing market and competitor analysis within the energy sector, loyalty ecosystems and partnership models, including regulatory and commercial developments
• Ensure smooth execution of partnerships, timelines, deliverables and data quality
• Ensure financial alignment and cost control across partnerships

Required Qualifications

• Bachelor’s degree in Business Administration, Economics, Marketing, Engineering or a related field
• Experience in product, loyalty/CRM/partnerships or a related business role
• Strong business acumen with the ability to understand commercial objectives
• Analytical, structured and data-driven approach to decision making
• Strong communication and stakeholder management skills
• Advanced Excel Skills – development of performance reports, dashboards & ability to manage and analyze large datasets (members, offers, redemptions, partner performance)

Our offer to you:

• Competitive salary
• Performance-based variable pay 💰
• Ticket restaurant card 💳
• Transportation reimbursement ⛽
• Private Health Insurance coverage 🩺
• Pension Scheme
• Home electricity and natural gas discount ⚡
• Continuous learning & upskilling opportunities and access to our premium online training platform 📚
• Reimbursement for your athletic activities 🥈
• Wellness initiatives & benefits at the office

Enerwave S.A. will keep your personal information for a period of 2 years from the submission date, after which we will delete your personal data. Enerwave S.A. has the right to transfer your personal information to third parties to whom it has assigned services, which require the collection and processing of such personal data for candidate evaluation in the process of personnel selection.

For more information regarding the processing of your personal information and exercising your rights, please read the Notice to Candidate Employees.