Product Manager - Identity Verification (SaaS)

Location: Bratislava HQ (Hybrid / Nearby talent with regular visits)

Why This Job Is Exciting

At Innovatrics, we equip you with the tools, context, and trust to thrive. IDV as a Service solution is real but early. You will take a working MVP with initial customers and turn it into a state-of-the-art, scalable, compliant cloud product that competes at the top of the market.

Our opportunity-driven roadmap highlights how you can grow, contribute, and make a meaningful impact throughout your journey with us.

📅 In your first month, you’ll explore...

• Learn our IDV portfolio, cloud architecture, and product landscape
• Build working relationships with Platform, Engineering, Revenue, and Leadership
• Shadow product and solution strategy sessions and customer calls
• Map current use cases, pricing, contracts, and support model

📅 As you settle into the role, you’ll start contributing by...

• Own the IDV as a Service roadmap and align it with business strategy
• Drive priorities across technical readiness, customer value, and revenue impact
• Partner with Platform on AWS architecture, multi-tenancy, security, observability, and SLAs
• Stand up a partner ecosystem plan for sanctions lists, AML, and document verification providers; make build-vs-buy calls
• Design business models, pricing and packaging that support scale and margin goals
• Enable Sales and Presales with demos, collateral, and reference architectures
• Communicate progress to the IDV Cluster Manager and Leadership

📅 Within your first year, you’ll have the opportunity to...

• Lead end-to-end delivery of major SaaS initiatives from discovery to rollout
• Reach production-grade reliability with clear SLOs and incident playbooks
• Establish tiered pricing and improve gross margin through platform efficiency
• Expand vertical coverage across fintech and other regulated industries
• Contribute materially to IDV revenue growth and market penetration

What You’ll Help Build

At Innovatrics, we build biometric technologies for elections, border control, digital ID, and secure onboarding in 80+ countries. Our algorithms have reached over a billion people.

Your work here won’t get lost in a backlog; it’ll shape real-world systems that matter.
We’re a small team, so your ideas ship fast. From day one, you’ll build production features and shape global-scale projects within weeks.

Working Hours & Location

🌎 We are based in Bratislava, Slovakia.

• Preferred: Hybrid work setup in Bratislava or from nearby locations with regular visits to HQ.
• Flexible: Remote from the EU with regular on-site visits for onboarding and team alignment.
• Travel: Occasional visits to customers, events, or team offsites.

About You

You are a solution or product manager who has shipped and scaled B2B SaaS. You move comfortably between architecture discussions, customer discovery, pricing decisions, and go-to-market. You are business-driven, hands-on, and passionate about building online products that enable compliant onboarding and prevent fraud.

Qualifications

• Proven experience launching and scaling B2B SaaS products or platforms
• Strong understanding of end-to-end IDV workflows and customer use cases, or adjacent KYC/fintech compliance domains
• Practical experience with cloud product delivery on AWS including multi-tenant patterns, security, data protection, and observability
• Demonstrated ability to set roadmaps and deliver measurable outcomes
• Excellent stakeholder management across engineering, platform, revenue, partners, and customers
• Data-informed decision making and strong problem solving
• Working knowledge of regulations and certifications relevant to IDV and KYC; familiarity with eIDAS and the evolving EUDIW framework is a plus
• Clear written and verbal communication in hybrid and remote settings

Level

📊 Solution Owner at P5 level. Reports to the IDV Cluster Manager. Works closely with the Platform leadership and the Chief Solution Officer.

Compensation

At Innovatrics, we offer highly competitive salaries because we value top talent who share our values and goals. Compensation is based on your level, skills, experience, qualifications, and location, starting from €4,000 gross per month (TPP) depending on seniority and experience.

📈 Beyond base pay, we provide an attractive benefits package. You can learn more at careers.innovatrics.com.

Interview Process

👋 Introduction Stage

• Recruiter Screen [30 min]

🧑‍💻 Team Interview Stage

• CV Deep Dive Interview [90min]
• Case Study / Design Task [60 min]
• Feedback & Review [60 min]

🎯 Final Stage

• CARES Interview: conversation with our CARES committee to ensure alignment with our values (Collaboration, Accountability, Respect, Excellence, Shared Mission).
• Reference checks & background verification.

We encourage candidates to request additional conversations with anyone they’d like to meet.