Product Manager - Gateway

The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption with EMV standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere.

The Product Manager, Gateway, will be responsible for driving the vision, strategy, and execution of payment gateway solutions. This role requires deep industry expertise, strong leadership, and the ability to collaborate across technical, commercial, and operational teams to deliver secure, scalable, and innovative payment products.

Successful candidates will provide leading contributions to the enhancement of a strategic Product in FreedomPay’s platform. As an ambassador for the Product internally and externally, the candidate will have extensive experience in the industry to be able to articulate how our Product compares and excels versus other solutions in the market with direct influence on the roadmap through regular Executive engagement, candidates will be confident and empathetic in presenting detailed plans for Product enhancements to articulate how delivery will meet business and platform goals.

Primary Job Responsibilities :
• Foster strong relationships and trust with connected partners (e.g., processors, acquirers, card schemes) to ensure our Product grows with the payment industry
• Create, plan and prioritize Product Request backlog with Product Owners according to business value or ROI
• Oversee the planning of Product release plans and set expectation for delivery of new features and functionality
• Lead a team of Product Owners and oversee the development lifecycle to ensure targets are met
• Take an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Regularly present product requirements for review and assessment to our Executive Team and other relevant stakeholders
• Build and maintain a 6-12 month roadmap, ensuring alignment with company strategy
• Support our Sales Engineering & Product Marketing with creation and refinement of materials that illustrate and demonstrate product capabilities
• Own and refine standards for processor/acquirer connectivity
• Strategize with internal stakeholders to advance the payment gateway capabilities globally

Secondary Job Responsibilities :
• Contribute to product vision, roadmap and growth opportunities
• Drive process across the organization to ensure that requirements well-defined and reduce scope creep later in the development cycle
• Work with compliance to ensure regulatory requirements are met (e.g., PCI DSS, 3DS, GDPR)
• Monitor and analyze product performance metrics to inform decision-making
• Attend QBRs and client meetings as needed to present on current and future product capabilities
• Gather feedback from internal and external stakeholders to drive continuous improvement in product
• The Product Manager role is constantly evolving with the exciting growth of FreedomPay and candidates should expect that responsibilities will go beyond the Primary Responsibilities listed above.

Required Experience :
• Bachelor’s degree in Computing, Information Systems, SoftwareEngineeringor similar relevant field
• 5+ years working at a payment gateway, merchant service acquirer, or payment processor
• 2-5 years Working as a technical SME for gateway or integrated platform solutions
• Experience presenting to decision making stakeholders

Preferred Experience :
• MSc or MA in Computing, Information Systems, or similar relevant field
• Working at an omnichannel gateway
• 2+ years working as a Product Manager
• Working with Azure DevOps
• Setting up process flows in either product or operational organizations
• Leading a Product team or team of technical SMEs
• Experience presenting to C-Suite or Executive Team

Required Skills :
• Outstanding communication, presentation and leadership skills
• Excellent prioritization, organizational and time management skills
• Sharp analytical and problem-solving skills
• Self-starter that can drive work to completion
• In-depth knowledge of Agile process and principles 
• Thirst for knowledge and understanding of the Payments Industry

Preferred Skills :
• Knowledge of global payment industry trends
• Knowledge of regional variations on payment culture and habits e.g., Local Debit and Alternative Payment Methods
• Go-getter mentality that utilizes creative problem-solving to unblock or overcome issues
• Ability to champion payments as a leader and teacher within the business

As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay's fulltime roles provide exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, Retirement Plans with company match, commission sharing plan, flexible hybrid working environment, and great parental and other leave programs. All positions must be able to successfully pass a background check as well as a credit check.

FreedomPay is an Equal Opportunity Employer, including Disability/Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.