Product Manager, FinCrime

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍 London or Remote in the UK | 💰 £95,000-£120,000 (depending on experience) + stock options + Benefits | Product at Monzo | Hear from the team

About our Fincrime Action Squad:

Fincrime is an exciting and ambitious collective that helps to deliver best in class counter-crime capabilities for Monzo. Working in cross-functional squads, our collective helps to tackle crime in a growing adversarial space, ensuring that Monzo can thrive and grow safely, whilst providing our customers with a seamless experience.

What you’ll be working on :

You’ll have an exciting role to play as a Product Manager of our brand new FinCrime Action squad, dedicated to solving for all customer and regulatory actions, including exits, defunds, banning, Fincrime investigation tooling and more. Working alongside others with deep ML, platform and Risk experience, you’ll help pave the way for better exploration of these spaces, deep discovery, a greater understanding of customer impact and experience, and better outcomes.

That means you’ll:

• Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience.

• Communicate effectively: you get people inspired by the product vision and you share the right context with the right people at the right time.

• Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to create a strategy and deliver.

• Deliver impact: define, deliver and measure the impact of the customer-focused experiences you create.

You should apply if:

• You are an experienced product manager, and have led high-performing teams to ship world-class products at a fast growing company.

• You have experience working in platform product teams, and driving value in deeply technical or highly regulated environments.

• You have a track record of leading consumer efforts that drive significant value for customers and the business.

• You're deeply data-driven and commercial, and have a track record of collaborating with machine learning experts or data scientists to define key metrics, run experiments, and deliver business impact.

• You can systematically break down and solve complex problems.

• You have good judgement, and have a track record of making good decisions in complex situations where there’s often no “right answer”.

• You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.

• You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.

• You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.

• You can clearly articulate how your work dovetails with the work in other squads, and derive the highest value from these interactions.

• You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.

• You’re intellectually honest about your work's performance, continually striving for improvement.

• You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.

The interview process:

Our interview process involves 4 main stages:

• Recruiter Call

• Initial Call with Hiring Manager

• Final Loop, consisting of x3 hour long interviews that include a Project Walkthrough, Case Study and Leadership interview.

• A final stage with a VP or CPO within the Product team

What’s in it for you:

💰 £95,000-£120,000 ➕ plus stock options & benefits

✈️ We can help you relocate to the UK

✅ We can sponsor visas.

📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc - at least monthly - meetings in London).

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here

#LI-RP1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊