Product Manager (Document Management System)

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are seeking an experienced and technical Product Manager to lead and manage a suite of productivity tools, including document management system and other associated systems. You will play a pivotal role in shaping product vision and strategy, ensuring collaboration across stakeholders and driving successful delivery of secure, scalable and user-centric solutions.

We will be offering as a 2 year contract employment, subjected to extension based on performance.

Responsibilities:

• Develop and maintain a deep understanding of an Enterprise Document and Collaboration System, its capabilities, integration with upcoming technologies such as Generative AI, AI Search; as well as evolve and adapt to a diverse user ecosystem.
• Ideate, define, execute and grow the product roadmap, aligning with business objectives and customer needs within a secure environment.
• Collaborate with stakeholders to prioritise features and requirements. Stay up to date with next generation information management and generation trends and needs.
• Gather, analyse and provide timely reporting and sentiment/feedback on usage of the system; identifying opportunities for growth and improvement.
• Work closely with Architecture, Security and Infrastructure teams to ensure all competing needs are fulfilled.
• Integrate with development and agile teams to ensure builds remain focused and on track.
• Respond in an agile manner to priority items for development or change in accordance with customer needs and environmental changes as they occur.
• Work with a team of Business Analysts, technical SMEs and horizontal product teams to ensure requirements are managed and released on schedule.
• Manage launch, operations and sunset of product features with focus on usability and experience.
• Work across multiple Agencies within an ICT environment.
• Establish and maintain communication lines to key product principals to ensure continued positioning as a key customer and partner.

Requirements:
• 10+ years of experience in digital product management, preferably in the enterprise content management space. Delivered complex and large systems in cross-functional team setup
• Experience in integration with document management system and GenAI/LLM systems and with productisation and go-to-market achieved.
• Demonstrate impactful product launch and management successes.
• Excellent communication, collaboration, and stakeholder management skills.
• Capable of producing results with minimal supervision and operate in ambiguous or undefined scenarios.
• Cybersecurity awareness and conversant in secure product design and standards; as well as handling of prevalent web/application threats
• Eager to change and improve workflow and processes. Strong ability in fostering teamwork and collaborations.
• Understand the product from business and technical point of view

Preferred:

• Experience with OpenText Enterprise Content Management or equivalent products.
• Certifications in Digital Product Management and AI/LLM would be advantageous
• Experience in ops-tech integration, AI/ ML creation and implementation, UI/UX design and research strategy, go-to market strategy for software services preferred
• Understanding of public service policies
• Proven experience in defining, executing product strategies and roadmaps.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: or such other successor site.

Benefits:
• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.