Product Manager

TOPdesk

Budapest, , Hungary Hybrid permanent

Posted: April 29, 2026

Quick Summary

As a Product Manager, you will drive the product vision and strategy, working closely with customers, analysts, and engineers to develop and refine the product roadmap. You will be responsible for analyzing usage data and translating insights into actionable product decisions. This is a hands-on role that requires strong analytical skills and the ability to work in a fast-paced environment.

Job Description

What are you going to do?

As a Product Manager, you work autonomously and bring structure to complex, often unstructured inputs. You clearly understand the main objectives and prioritize accordingly, ensuring your team consistently focuses on the highest-value outcomes for customers.

You actively engage with customers, analyze usage data, and translate insights into a coherent and evolving product vision. You are accountable for shaping and continuously refining this vision in alignment with company strategy, especially in a rapidly changing market environment.

The part of the product we are looking for a PM is our service evaluation suite. They are service providers and we want them to be able to understand their teams, improve their performance, learn from what is going on and prevent problems from re-occurring.

This domain requires balancing legacy systems, pre-AI solutions, and emerging AI-driven opportunities. You will need to proactively explore how AI can improve customer experience and outcomes and apply your vision to your part of the product.

Where will you end up?

In our Budapest office! You will collaborate closely with a local cross-functional development team and be part of a dedicated product organization (including UX under the CPO), working closely with a large development department. You will act as a bridge between business and technology, ensuring customer needs are clearly understood and addressed.

Are you our new Product Manager?

• you have 4-7 years of experience as product owner in software development or in similar role
• you have experience with SaaS, Jira, reporting and BI tools
• you are familiar with agile
• you think and act with an outside-in perspective
• you can translate your experience and knowledge into customer value
• you have strong prioritization, structured thinking, data-driven decision-making
• you have a very independent work attitude
• you have strong communication skills in English
• German knowledge and experience with AI tools is a plus

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