Product Manager

We are looking for a strong Senior Product Manager to lead Kyivstar Identity Provider (KIP) – the unified identity layer that powers the entire Kyivstar Group consumer ecosystem. In this role, you will own the product end-to-end: strategy, P&L as the ecosystem develops, KPIs and OKRs, roadmap prioritization, partner integrations, stakeholder management at C-level, customer development, and the user-facing surfaces of KIP. Your goal is to make KIP the operational instrument that turns the Kyivstar Group portfolio into a real ecosystem.

KIP is both a platform and a consumer product. The platform side serves partner products – that depend on KIP for authentication, consent, and cross-product capabilities. The consumer side serves the millions of users who sign in, manage their profiles, control their consents, see their subscriptions, and recover their accounts through Kyivstar ID. You will own both sides.

You will join an experienced team – engineers, designers, business analysts, QA specialists, product analysts, security, and reliability – that is already building KIP and has integrated the first wave of products. We are looking for someone who is genuinely comfortable with ambiguity, who drives ideas through to outcomes rather than waiting for direction, who can hold their position in architectural and commercial debates, and who treats active partner relationships as an organizational challenge rather than an excuse.

About the product

KIP is the identity and consent layer for the Kyivstar Group consumer ecosystem. It is built on OAuth 2.0 and is the platform every consumer product in the portfolio authenticates against. It enables cross-product use cases – frictionless onboarding across products, contextual personalization, unified subscriptions, portfolio-wide CVM – that are structurally impossible without a unified identity layer.

What you will do:
• Owning KIP end-to-end: strategy, roadmap, partner integrations, the user-facing cabinet, and the cross-product capabilities that turn the portfolio into an ecosystem

• Setting team goals, KPIs, and OKRs aligned with Kyivstar Group's ecosystem strategy and driving maximum business impact across the portfolio

• Owning P&L as the ecosystem develops – managing the commercial design of cross-product use cases, attribution between partners, and revenue model evolution

• Managing active partner relationships – coordinating their integration timelines, resolving roadmap conflicts, and protecting partner P&L during migration to KIP

• Driving the architectural conversation with partners and internal stakeholders, including holding the line on the chosen integration model when it is challenged, and adjusting it deliberately when the evidence warrants

• Developing and creating buy-in of product strategy at C-1 and C-level (CTO, CISO, CEO of Kyivstar Group, and JSC Kyivstar) and for partner product leadership

• Identifying new product opportunities, revenue drivers, and synergic use cases that compound value across the ecosystem

• Working closely with discovery, engineering, security, and design teams to deliver and measure features, and going deep into business and system analysis to ensure decisions are sound

• Collaborating with FP&A, Legal, Tech, Marketing, Customer Support, Risk, and Compliance – KIP touches all of them because it serves the whole portfolio

• Prioritizing the KIP roadmap and aligning it with the IT roadmap of the company, while managing risks, setting expectations, identifying dependencies, and forecasting future development

Qualifications and experience needed:
• 5+ years of experience in product management with proven success defined by metrics. Experience managing products through the complete lifecycle, from ideation to scaled operation

• Experience with platform, identity, payments, or other infrastructure-class products is a strong plus. Direct experience with identity products (SSO, IdP, account management) is the strongest plus

• Understanding of OAuth 2.0 / OpenID Connect at the conceptual level, and the ability to engage substantively with technical architecture debates. You don't need to be an engineer, but you do need to know why an architectural choice matters and be able to defend or revise it on evidence

• Strong technical proficiency to engage effectively with engineering teams: API design principles, system integration patterns, ability to evaluate technological architecture trade-offs, and explain them to non-technical stakeholders

• Result-oriented mindset. We measure outcomes, not activity. If you need a perfect spec before you start, this is not the role for you

• Proactive by default. You drive ideas through to outcomes: chasing partner alignment, unblocking decisions, and writing the document yourself when it needs to be written. You do not wait for direction on what to do next

• Comfortable with ambiguity. KIP operates in a space where the right answer is often genuinely unclear and where partner positions, regulatory frameworks, and ecosystem strategy all evolve. You need to be able to make defensible decisions with incomplete information and revise them when better information arrives

• Strong organization and project management skills. Partner integrations, multiple internal stakeholders, and tier-0 operational obligations create real complexity. The role rewards people who structure work clearly and keep many moving parts on track

• Strong leadership skills, ability to create and translate product vision, and drive the team to ensure progress

• Strong stakeholder management at the C-1 level. You need to be able to hold a peer-to-peer conversation, push back constructively, and communicate restraint and analytical judgment rather than enthusiasm

• Understanding the specifics of the telco business is a must. Understanding adjacent verticals (ride-hailing, health, content, retail) is a plus

• 1+ years of people management experience will be a plus

• Good written and verbal communication skills in Ukrainian and English. You will write strategy documents, partner-facing materials, and executive presentations regularly

• Willingness to tackle any challenges on the path to building Ukraine's digital identity layer

What we offer:
• Office or remote — it’s up to you

• Remote onboarding

• Performance bonuses for everyone (annual or quarterly — depends on the role)

• We train employees with the opportunity to learn through the company’s library, internal resources, and programs from partners

• Health and life insurance

• Wellbeing program and corporate psychologist

• Reimbursement of expenses for Kyivstar mobile communication