Product Management - Associate - Telco

About Paytm Group:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the Role:

We are looking for a highly driven and strategic professional to lead Telco partnerships and
growth initiatives at Paytm. This role will be responsible for driving telecom collaborations,
scaling recharge/bill payments, and unlocking new revenue streams through deep operator
integrations.

Key Responsibilities:

1. Support the product team in managing the end-to-end product lifecycle, from ideation to launch and iteration.
2. Work on telecom use cases such as mobile recharges, DTH, bill payments, and subscription services.
3. Collaborate with engineering, design, marketing, and operations teams to define and execute product requirements.
4. Analyze user data, funnel metrics, and drop-offs to identify areas of improvement.
5. Assist in creating product requirement documents (PRDs), user stories, and workflows.
6. Participate in product testing (UAT) to ensure smooth feature releases.
7. Track product performance using KPIs such as conversion rate, success rate, retention, and engagement.
8. Conduct market research and competitor benchmarking to understand industry trends.
9. Gather and interpret user feedback to improve user experience and reduce friction points.

Requirements:

0 - 2 years of experience in telecom, fintech, or digital payments
Strong understanding of telco ecosystem (recharges, plans, APIs, billing systems)
Proven experience in partnerships, category growth, or product management.
Strong analytical and problem-solving skills.
Excellent stakeholder management and negotiation skills.

Why join us?

A collaborative output driven program that brings cohesiveness across businesses through technology· Improve the average revenue per use by increasing the cross-sell opportunities· A solid 360 feedback from your peer teams on your support of their goals·Respect, that is earned, not demanded from your peers and manager

Compensation:

If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!