Product & Engineering Excellence Manager

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Product & Engineering Excellence Manager

We are seeking a Product & Engineering Excellence Manager to join our Tech Enablement team at Adyen.

This role will focus on strengthening how our Product and Engineering teams operate day-to-day - improving clarity, alignment, and execution quality across our global Tech Hubs.

This is a high-impact role for someone who has already built operational excellence within Product or Engineering teams and is ready to scale that impact company-wide.

Tech Enablement Team

As a cross-functional group at Adyen, the Tech Enablement team brings Engineering, Product, and UX together.

Our mission is to help teams work better, smarter, and more collaboratively by introducing shared practices that reduce friction and enable scalable, accountable ways of working across our global Tech organization.

We focus on:

• Supporting Tech Strategic Themes

• Establishing Adyen’s Tech ways of working

• Advancing Business & Product Priorities

What You’ll Do

Drive Operational Excellence Across Product & Engineering

• Lead targeted initiatives that improve how Product and Engineering teams plan, prioritize, and execute.

• Improve clarity of ownership, decision-making frameworks, and collaboration models.

• Strengthen feedback loops between Product, Engineering, and partner functions.

Improve Ways of Working

• Identify friction points in the product development lifecycle and implement pragmatic improvements.

• Contribute to refining governance models, rituals, and documentation standards.

• Support adoption and consistency of shared practices across teams.

Own and Scale Specific Problem Areas

• Take ownership of one or more defined improvement domains (e.g., prioritization frameworks, product discovery quality, cross-team dependency management, roadmap transparency).

• Move from problem diagnosis to implementation and measurable impact.

Partner Closely with the Senior Excellence Manager

• Complement structural transformation initiatives with strong execution and follow-through.

• Translate strategy into tangible process improvements.

• Surface insights from teams to inform broader organizational improvements.

Enable Growth

• Bring a strong execution mindset today, while showing potential to grow into broader strategic ownership over time.

Who You Are

You are an operator with strong Product or Engineering credibility who enjoys improving how teams work and wants to scale your impact beyond a single team.

Experience

• 6–8 years of experience in high-growth or technically complex environments.

• Background in:

• Product Operations/Excellence

• Engineering Operations/Excellence

• Product Management

• Engineering Team Leadership

Product-Forward Perspective

• Strong understanding of product lifecycle, prioritization, discovery, and delivery practices.

• Comfortable partnering with Engineering and Product, even if not deeply hands-on technically.

• Able to understand technical trade-offs at a conceptual level.

Execution-Oriented Problem Solver

• You identify inefficiencies and act on them.

• You enjoy bringing structure to ambiguity.

• You can take a loosely defined problem and turn it into a practical, implemented solution.

Influence Without Authority

• Comfortable operating in a matrixed environment.

• Able to gain buy-in from Product Managers, Engineers, leadership and stakeholders.

• Balanced communicator — structured, clear, pragmatic.

Growth Potential

• You demonstrate learning agility and ambition.

• You show the ability to grow into broader strategic ownership over time

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4-5 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.