Product Designer (UX/UI) - CDC

Makro PRO s an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers. Makro PRO brings together the best talent across multi-nationals to transform the B2B marketplace ecosystem. We welcome bold, energetic, and thoughtful people who share our belief in collaboration, diversity, excellence, and putting customers at the heart of our work

Take your career to new heights in the future of B2B e-commerce. Join our team and help us build Southeast Asia’s next unicorn.

Your challenge

As a Product Designer, you will design user experiences for operational systems used inside our warehouse and fulfillment environments. Your work will support both web applications and handheld PDA devices used by operators, supervisors, and administrators within the warehouse management ecosystem.
You will work closely with Product Owners, Business Analysts, and Engineers to translate operational processes into intuitive and efficient digital workflows.

Your responsibilities include:

• Advocate for user-centered design solutions across warehouse operations and digital platforms.
• Design user experiences and interfaces for web applications and PDA/handheld devices used in warehouse operations.
• Create wireframes, prototypes, and high-fidelity UI designs that can be implemented directly by engineering teams.
• Design task-driven workflows for warehouse operations, including receiving, picking, packing, loading inspection, and inventory handling.
• Design PDA interfaces optimized for speed and clarity, where minimal interaction steps are critical for frontline operators.
• Conduct user research and usability testing to understand operator workflows and improve operational efficiency.
• Define user personas and user journeys for both warehouse operators and administrative users.
• Design operational dashboards and monitoring tools that allow supervisors to quickly understand system status, exceptions, and operational performance.
• Translate complex business processes and operational requirements into clear, intuitive interaction flows.
• Establish and evolve consistent design patterns, UI components, and design systems that scale across web and PDA platforms.
• Continuously iterate on designs based on user feedback, operational insights, and usability testing.
• Working closely with Product Owners, Business Analysts, and Engineers to ensure designs are technically feasible and aligned with operational constraints.

Requirements:
We are looking for designers who are passionate about solving complex problems and improving operational systems through thoughtful design.

• Ability to plan, conduct, and synthesize user research and usability testing
• Strong experience designing desktop, web, and mobile applications
• Experience designing workflow heavy or enterprise systems
• Strong visual and interaction design skills
• Experience building or contributing to design systems that scale across platforms
• Experience working in Agile product development environments
• Strong communication skills with the ability to explain design decisions to both technical and non-technical stakeholders
• Ability to translate abstract ideas and operational processes into clear user experiences
• Creative problem solving and analytical thinking
• Comfortable working in fast-paced environments with evolving product requirements
• Demonstrated ability in user research, interaction design and visual design

Nice to Have:

• Experience designing logistics, warehouse management, ERP, or operational systems
• Experience designing task-optimized interfaces for handheld devices such as barcode scanners or PDA terminals
• Retail or supply chain domain knowledge

Benefits:
Health Insurance – At Makro PRO, we care about your health! Group insurance from a top insurance company is included in your benefits—OPD, IPD, Emergency OPD

Provident Fund – Makro PRO cares about your long-term plan! We offer 3% provident fund.

Year-end bonus – We include variable and performance bonus for our employees.

Gym Facilities – Our Head office has a fitness center, yoga room, and recreational space. Enjoy Bangkok scenery and work your body!

Attractive Vacations days – Enjoy our attractive annual leave. Let’s say the minimum is 18 days!

No overtime – We work 5 days a week with. We set our own goals and deadlines.

Free car parking space – No more stress or extra cost if you drive to work. We offer free parking space for our employees.

Best Culture

• Clear focus.
• Diverse Workplace (Our members are from around the world!)
• Thai and Non-Thai are both welcome!
• Non-hierarchical and agile environment
• Growth opportunity and career path