Product Designer

7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.

As a Product Designer at 7shifts, you're building solutions that restaurants actually need. You own the entire process: from identifying pain points with operators and teams, to designing and testing concepts, to shipping and iterating in production faster than a drive-thru window. You work with cross-functional partners to move from problems to shipped product experiences that change how restaurants run.

Design at 7shifts is hands-on and builder-first. Work starts with customer research, moves into AI-powered exploration tools, gets prototyped and tested with real restaurants, then comes into Figma for systems and polish. You stay involved through launch and iteration, you don’t just hand it off. You see how restaurants use your work and ship the iterations that stick.

What you’ll do:

• Research by talking to operators, managers, and teams. Identify what's costing them time and money. Empathize with how many hours are spent on scheduling, how payroll errors drain margins. Let that guide what you design. Do it for them

• Prototype fast. Test ideas with customers early. Kill bad concepts before they hit the team Iterate based on what you learn

• Own the design. You decide what the experience should be. You partner with Product and Engineers through implementation. You're not handing off. You're making sure it ships right.

• Build depth. Study your product area until you know the problems better than anyone. Use that to spot opportunities others miss and what our customers don't know how to articulate

• Use AI to move faster. Start with Claude to clarify the problem, draft approaches, and surface risks and edge cases. Use this to align your team quickly. Then prototype simple solutions, testing flows before they hit Figma

• Show your work. Contribute to design reviews, shared prompts, workflows and critiques that raise everyone's level

• Ship often. You feel that pull when customers start using what you made. You know the difference between shipping fast and shipping right, and you do both

What you bring:

• 3+ years as a product designer on cross-functional teams, ideally in SaaS

• You've shipped work. You know research, ideation, prototyping, testing, and iteration aren't steps in a process. They're how you think

• You actively use AI in your work. You can explain how it changed your process

• You can move fast from rough sketches to high-fidelity prototypes in Figma and Claude. You know how to collaborate to get things done with urgency

• You talk clearly about your decisions. You can defend a design choice and listen when you're wrong

• Your portfolio shows your thinking, not just the output. We want to see the problem you solved and how you got there.

It’d be even cooler if you had:

• Experience with Agile software development practices

• Previous experience in the restaurant-tech industry or working in a restaurant setting

This role is an existing vacancy and is part of our current hiring plan

Compensation

The base compensation range for this position is 80,000-115,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunity to grow.

Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.

Our commitment to our Shifties:

• Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.

• Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.

• Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.

• Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.

• Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.

• Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?

• Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.

We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.

We thank you for your interest in joining the 7shifts team!

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