Product Designer-Maternity Leave

Job Title: Product Designer

Reports to: Head of Product Design

Direct Reports: 0

Location: London, UK

About Us:

Kooth PLC are on a mission to use technology as a way to remove any barriers that could prevent someone accessing the mental health support that they need. At Kooth, we create a welcoming space for effective personalised digital mental health care. Kooth is available to over 7.8 million users, who are able to go online and access effective therapy and wellbeing support by speaking to qualified counsellors to manage their mental health in a safe and anonymous way.

Kooth is the longest established digital mental health provider in the UK but became the first digital mental health company to list on the London Stock Exchange in 2020, so now is a great time to join and help us support more people towards better mental health.

Vision:

At Kooth, our sole purpose is to create easy to access online mental health services that work alongside you to provide compassionate and effective support. To achieve this, we continually strive to build and deliver a product that preserves anonymity and autonomy and removes the barrier of stigma and barriers to access. Accessibility is at the heart of our product design and clinical delivery.

Kooth values:

Our values have been built by our Kooth communities and our employees and are at the heart of everything we do.

Alongside you - We are alongside you, warm, welcoming and companionable.

Flexible - We offer choice because you are in control of what you need.

Compassionate - We don’t judge. We listen, counsel and support.

Committed - No matter what support you need, we’re here to help.

Safe - We are a safe space for users and we are serious about safeguarding.

What We’re Looking For:

You are a detail-oriented and multi-skilled Product Designer, bringing a solid understanding of user experience, visual design and prototyping.

You’ll be responsible for creating engaging user experiences that meet the product requirements whilst championing the voice of our service users. You’ll bring these experiences to life by creating visually appealing, user-friendly and accessible interfaces. Underpinning all of this will be a foundation of user research, evidence you’ll have gained by working with our User Research team or by conducting user research yourself.

You will have a general understanding or interest in who our users are, their needs, and how to deliver experiences that are appropriate for the mental wellbeing space. You are curious about the real world contexts in which our service is used, and will strive to improve the lives of our users alongside the rest of the business.

Key attributes:

• Strong level of visual design expertise with experience using Figma or a similar tool

• Experience using prototyping tools to help understand the problem, test concepts and communicate experiences

• Ability to synthesise and present findings and articulate design rationale

• Able to build strong relationships with Product Managers and Engineers to deliver experiences effectively and iteratively

• Familiarity with design systems, how to contribute and manage these alongside engineering

• Some understanding of different user research tools and methodologies, and how to interpret these to identify the needs of users

• Some understanding of digital accessibility and willingness to develop this knowledge

Requirements:
What You’ll Bring:

Behaviours & qualifications:

• Passionate about mental health and wellbeing

• You approach work from a growth mindset - wanting to learn and develop

• Able to act with autonomy and self direction

• Strong written and verbal communicator, with some experience leading workshops and collaborating across functions

• Keen personal interest in design and digital experiences

• Portfolio of design work

• At least 3 years of experience in product design

Team Mission:

To support Kooth’s vision of providing an easy access online mental health service to all, the team aims to translate the needs of our users into an accessible, safe and valuable product experience.

Benefits:
Are you looking for a fulfilling career with attractive perks and a supportive work environment? Look no further! We're excited to offer an incredible opportunity with a range of benefits that cater to your professional growth, well-being, and work-life balance.

1. Competitive Salary:

Up to £50,000 dependant on experience

2. Generous Annual Leave:

Enjoy 28 days of annual leave, in addition to public holidays, providing you ample time to recharge and spend quality moments with your loved ones.

3. Professional Development:

Benefit from our yearly professional training programmes, tailored to your career aspirations and designed to enhance your skills and knowledge.

4. Financial Security:

Secure your financial future with our pension contributions and annual company share option awards, giving you a stake in the success of the company.

5. Health and Well-being:

Prioritize your health and well-being with our comprehensive Health Shield cover and access to an Employee Assistance Programme (EAP). The EAP offers 24/7 telephone mental health support and access to GP consultations, ensuring your mental and physical health are taken care of.

6. Life Assurance:

Gain peace of mind knowing that you're covered with life assurance, providing up to four times your annual salary to your loved ones in the unfortunate event of your passing.

7. Flexible Working:

Embrace the flexibility of remote working, allowing you to create a work-life balance that suits your needs and maximizes your productivity.

8. Lifestyle Benefits:

If you're seeking a stimulating career where your well-being, growth, and contributions are valued, we invite you to apply and become a part of our dynamic and supportive team. Join us as we strive for success together!

At Kooth, we are committed to fostering an inclusive and diverse workplace that values and embraces the unique contributions of every individual. We believe in equal opportunities for all, regardless of race, color, religion, gender, gender identity or expression or sexual orientation.

Our dedication to creating a fair and unbiased environment is reflected in all aspects of our recruitment, hiring, and employment practices. We strive to provide a work environment that is free from discrimination, where every employee is treated with respect and dignity.

Request for Reasonable Adjustments:

We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. If you require any reasonable adjustments to ensure your equal participation in our recruitment process, please inform our Human Resources team.

Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.

Kooth plc is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults . We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment. This will include a DBS check.